Reviews | 1StopBedrooms
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Updated on 05/11/2024

1StopBedrooms Reviews

Andrea on 06/28/2023

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Love my new couch. Was a little uncertain as I read some reviews saying their furniture never came. I did reach out because I received multiple emails with different projected delivery dates stating being of July, middle and end of July. I orded my couch on 6/13 and received it on 6/26. Delivery guys were very professional. Couch looks great. Definitely would order again from them.

Lance on 06/26/2023

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I had an issue with my credit card company when trying to order online (fraud alert locked up my card) so I called 1stopbedrooms directly. I spoke to Cole who took my order over the phone. He was very patient because even when doing this the bank still had my card locked. We finally got through the process successfully. Cole kept reassuring that he was in no hurry, which reduced any stress in the process. Thank you, Cole! Looking forward to receiving this order.

Phoenix M on 06/24/2023

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We had gone to another well known furniture store and the sectional we wanted was on back order and couldn’t be shipped until late September so we began looking online and came across 1StopBedrooms. We found the exact sectional for a cheaper price and they had it in stock and we’re offering delivery in 3-5 weeks. Sounded too good to be true. We were very nervous about the entire process but the couch was delivered today (from order to delivery only took 3 weeks!!) The company kept us informed every step of the way and even brought the boxes into our living room once delivered. Soooo impressed with this company and we will absolutely be giving them our continued business in the future

Tammy on 06/24/2023

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1stopbedrooms is very professional and their furniture is quality well made. The timing of the shipment is right on time, 4-6 weeks as promised! Their Technology on line keeps you informed! I called this Company just to get a better understanding when to expect the arrival of my two chairs? I was nervous because, I don’t order furniture on line, so I wanted to be sure this was legit Company after my credit card was already charged. Very professional! Got my chairs, and definitely would order furniture again with this Company!

EARL on 06/23/2023

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Delivered as expected. Took a little longer than I thought, and the abundance of notifications of delayed shipment was annoying and concerning at first, but I'm really hard to please. All in all, i got the loveseat i wanted in 3 weeks. At first i wondered if i got scammed, but the office calmed me down and gave me confidence. All in all good experience and i will shop 1stop again.

Noel on 06/23/2023

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I was initially worried about my decision to purchase from 1 SB as I started reading many bad reviews. But despite what I read, the prices were just too hard to resist. I’m glad I made my purchase. Shipping was reasonably quick. The delivery guys did a great job setting my bedroom set up and removed all trash. The price was incredible and I couldn’t be happier with the service I received and the bedroom set Is beautiful and very high quality. Yes I will be buying from them again!

Cambrashia B on 06/22/2023

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Excellent Customer Service. Talked to CS REP Colby. He was very professional, polite, informative and reassuring making sure I had everything I needed as well as making sure I knew everything about the product I purchased. I would recommended this company to anyone giving them 5 stars. Overall, Absolutely the best Company I have ever dealt with before. This company not only shows/knows value in their product that customers spend there money on but they also care about customers overall satisfaction and value customers opinion and that speaks volume as well as shows company appreciation. ~ Mandalay Brown Cherry Queen Poster Canopy Bed.

Joseph on 06/21/2023

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The customer service representative was extremely friendly and helpful. I had to call to verify my shipping address before my order could be shipped, but he also took care of several other issues that I wasn't even aware of and maintained a pleasant conversation while doing so instead of sitting in an awkward silence like so many other companies will do while you're on the phone with a representative! I would have given 10 stars if possible!

Brian S on 06/21/2023

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Raymond is a scholar and a gentleman I’m 52 years old and I’m kind of disappointed in the younger generation of service industry. Raymond gives me hope… he is very knowledgeable with and answered every single question thoroughly on top of being such a nice guy we talked for like 10 minutes and I feel like we’re kindred spirits. That’s the way all year representative should be making personal connection with the customer is huge. It goes a long way to future sales for the company. I hope you take care of Raymond. He deserves to be compensated for his top shelf, service, and loyalty to his company.

Darrell on 06/20/2023

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My wife and I had been thinking about a new sectional for some time. We found exactly what we wanted. Their site was easy to navigate, they were prompt on the order and in one week, I was getting a call for delivery, and with the white glove treatment, I just watched it happen. 5 star service beyond any doubt, I will shop there again.

Kathleen B on 06/18/2023

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I had received used, broken chairs from the manufacturer. It was not One Stop Bedrooms fault. Liberty furniture should not have sent already assembled floor models! They were faded and scratched and the seat was broken. Ivory at One Stop Bedrooms finally got the manufacturer to send new ones. I know she worked diligently to make it happen. She was so patient, kind and efficient.

Gloria on 06/17/2023

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I purchased a lamp, side table and a sofa table. Everything arrived on time, the sofa table has a few issues that I can clearly see are from the manufacturer. I reached out to customer support and I got an immediate response back. I love the table and I don’t want to return it, the agent is working with me to see if anything can be done to rectify this issue. I am very satisfied with the service they take their customers very seriously and do their best to ensure that we are happy.

April L on 06/17/2023

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My experience was great. My furniture was as I expected of what I saw in the picture. I took it out the boxes and it was grand and beautiful. I shopped around for this living set and it was expensive and 1stop bedroom had the cheapest price. I saved half the price that other retails store were selling it for. The customer service over the phone was phenomenal.

Andrea R on 06/16/2023

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I made a zip code mistake and 1Stop quickly touched base to resolve before sending my order to the wrong place. When I called to correct the zip, I was given great direction by Charlie on how to save money on my delivery and use the savings to insure my order. I haven’t received the order yet, but from all of the notifications, it will arrive soon. Thanks Charlie

Daniel on 06/15/2023

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This is hands down the best experience I have ever had purchasing furniture. 21 months ago, we ordered furniture from a local store. It FINALLY arrived last week. It was only then that we realized we forgot to order a particular matching piece. Clearly not desiring to deal with the local store anymore, I went searching online for that piece. That’s when I found 1StopBedrooms. Not only did they have the best price by far, but the piece was delivered to my doorstep 3 days after I ordered it!! Everything was packed securely and arrived undamaged. I will absolutely be using and recommending 1StopBedrooms for any future furniture shopping.

Kaylie B on 06/15/2023

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I’ve ordered furniture from 1stopbedroom many times now. Each time it has been a great experience. From the selection options, to the price, all the way to the delivery!! Today I received a call to verify my address and to call customer service. The person on the other line was a pleasure! He was so happy and friendly and helpful!! Thanks for the great customer care!

Brooke on 06/14/2023

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Customer service by Paricia and also Joe was amazing. I ordered an item that was out of stock and it was not shipped when it said it was. Patricia called me to alert me and the order was refunded ASAP. I ordered another item and it said it was going to be shipped on a certain date,so I was waiting to see if it got shipped. Then I got an email asking to confirm my address. When I called Joe found my order and it was scheduled perfectly. Also great prices!

Becky J on 06/14/2023

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Kobi B, has the best customer service out of anyone I have ever worked with. He was had extensive knowledge of their gurniture and was able to answer all my questions. Kobi was kind, helpful and patient with me while ordering my furniture. I would recommend calling him to place an order. They have the best prices as welll. Will def buy from them again and ask for Kobi B directly!

Donna on 06/13/2023

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Ordered a complete dining room set from 1 Stop bedrooms website. They promptly sent me an email explaining the steps to when I would receive my merchandise. About a week later, the trucking company called to set up a delivery date and the day before called to remind me of the delivery. Everything went very smoothly and I saved hundreds of dollars ordering online from them.

Donna on 06/13/2023

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I just purchased a new home and called in to place an order for a bedroom set. The person i talked to was very nice and helped me with my order for a chest of draws, chest of draws with a mirror and two night stands. I had problems figuring out what credit cards to bring most are max out. The person helping me was patient and kind. He finally got my cards to go through and O am very thankful for that. I will get my bedroom set delivery when I return from vacation.

Lia on 06/12/2023

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Charlie was able to assist me with 2 separate requests. He was professional, friendly and is good at his job! Although I have never ordered from 1stopbedrooms prior to now, I am confident I will be very happy with my purchases. If any issues arise, I am also confident they will resolve it with friendliness and professionalism. I actually look forward making more purchases from them, with how I was so nicely welcomed today.

Lia on 06/12/2023

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I called today with 2 needs regarding a current order and an order I wished to place. Charlie was very friendly and professional and was able to assist me with both of my requests!! I waited in the queue for just about 2 minutes. I have not ordered from 1stopbedrooms before, but after reading reviews and speaking with Charlie, I will use them for future purchases!

Jimmie T on 06/12/2023

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To be honest I was a bit scared this is this the first time I bought sofas online but, I must say I am very impressed on how fast the sofas came an the amazing price I got on them. Though I would recommend 1 Stop Bedroom, you have to do your homework and make sure you are aware of the return policy, what you are buying and the type of shipment you are getting. I would definitely be buying from them again.

Megan on 06/09/2023

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I spoke with Raymond & he helped me with a difficult situation. I wanted to remove an item and was having trouble. Now the items I want are still on their way with the original order. I move soon and really expected to have my order in the same time frame I expected. and Raymond made that possible. He turned my whole day around, can’t wait till my couches get here !

nicole h on 06/09/2023

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I was looking for a sectional for a while and finally found one I liked! I’m so happy I bought this! Everything was smooth from time of purchase to shipping. I absolutely love this sectional. It came in great shape, fits perfect in my small townhome. It’s comfortable and firm , elegant and classy. I’m so excited! 1 stop bedroom did not disappoint! I would purchase again from them and highly recommend them! Thank you!!

Richard S on 06/09/2023

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We placed this order online. The company was very easy to deal with. They were great about keeping in contact with us as the order progressed. They let us know when it shipped and approximately how long it would take to get to us and when it arrived. Once we got the love seat and got it set up we were very pleased with it. It was exactly as it was described. We would definitely buy from this company again.

Patricia Graham on 06/09/2023

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The wait for my merchandise was longer than I expected BUT The wait was worth it. I love my sofa sleeper! I would definitely recommend 1StopBedrooms. Patricia Graham

Lupe on 06/08/2023

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I rate it 5 because Simon with sales was able to resolve my awful problem or else I would have rated it 1 - very poor! I had ordered a beautiful living set on sale. I never received it because it was discontinued by manufacturer. No one notified me it was discontinued and I would be not be receiving. After several phone calls, Simon was the one who finally was able to help me and also give me a small discount. Hopefully, I will receive my new sofa and loveseat in the next 3 weeks! We shall see!

Owen on 06/07/2023

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Just got the Eltman chaise lounge sectional couch yesterday from 1StopBedrooms and we already love it. They are a great company and easy to work--a rep called immediately after making our purchase since our addresses did not match. The sectional is such good quality, nice, easy to clean fabric, and very comfortable. The set even came with five very nice, large accent pillows. Fantastic product all around!

Amy M on 06/07/2023

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We found a bedroom set that we loved in a showroom, but the cost was much more than we wanted to pay. I found the same set on 1 stop bedroom for a much more affordable price including shipping and white glove delivery. It arrived in just a couple of weeks in perfect condition! I highly recommend 1 stop bedroom and will be looking for future furniture purchases there first!
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We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.