Reviews | 1StopBedrooms
877-958-9203
Updated on 05/11/2024

1StopBedrooms Reviews

KARA W on 12/30/2022

rating
We bought the Swift Clydesdale LAF Power Reclining Sectional Swift Collection by Parker House. It showed up well packaged without any damage, and so far we love it. One thing for buyers to know before hand when ordered. The power recliner batteries do not come with the price listed. You will pay about $75-$100 for each battery to have assembled before shipment. We had three power recliners; two with the power headrests. The power headrests are an amazing additional feature to the power recliners.

Samar C on 12/30/2022

rating
Impeccable customer service! We were placing a larger order for a full dining set, china cabinet and living room pieces and Charlie went above and beyond to help us select the right sizes and made the entire ordering process seamless. He was thorough and reassuring of what would fit in our home based on the measurements we provided. Literally the best service I’ve ever had with a furniture company. Tomorrow is the big day and we’re super excited for the beautiful set to arrive. I’ll be providing a second review upon receipt of my pieces, but if the quality of their furniture is as great as their customer service then we’re in for a treat! Thank you, Charlie!

Donna H on 12/29/2022

rating
From (was) Fort Myers Beach to (now) Naples, FL. After losing almost everything to hurricane in a few months ago, I stumbled across one stop bedrooms while searching for what would be my replacement furniture. I have never ordered full sets of furniture online before and to be honest, was reluctant to conduct the transaction. After sending weeks searching, I kept coming back to One Stop. Their selection was extensive and the prices were competitive. Plus, I was given so many options regarding financing, delivery services and package discounts. I found EVERYTHING I was looking for And purchased a complete dining and bedroom suite. The furniture I received is top quality and beautiful. I am finally starting to feel whole again. Hurricane Ian took a lot from me in Southwest Florida, but One Stop Bedrooms has made this girl, VERY HAPPY!! Thank you One Stop! PS: There is so much on the One Stop site that I love soooooo much. I will be back to purchase additional pieces. Shhhhhh…. Don’t tell my husband. :o/ Happy Again Post Ian ~ Donna Marie

Daniel on 12/28/2022

rating
Highly recommend 1stop bedrooms and strongly advise you to purchase !! Exceptional customer service; thorough details on delivery, along w/ quick and easy transactions for multiple purchases.. The product material was soft and top quality for both the sofa & love seat. The chair was unique as well. On top of that- fast delivery and professionals when handling and placing products in home. Top notch ! Would recommend and purchase over & again!

Brandy M on 12/27/2022

rating
I found the chairs I wanted on this site for less than any other store. They came in perfect condition and only slightly delayed! I would definitely order from 1Stop again for my furniture needs. It’s virtually the same product as high-end retailers for a fraction of the cost. Also, their customer service is great! I was able to get a human on the phone instead of an annoying automated line.

Tiffany on 12/27/2022

rating
I was hesitant to order because I’d never heard of this company. I called weekly because the website’s tracking wasn’t showing any progress but the technicians assured me it was a glitch and it was being processed for transition. In total it took 8 weeks which is what I was quoted at checkout. Please rest assured knowing they are reputable. I love my office furniture and will be ordering more pieces very soon.

Carrie on 12/27/2022

rating
At first, it was very hard to complete the information necessary when I felt when I ordered the piece of furniture that all the information had already been given. I was not made aware that you needed to order batteries for the piece. However, I did order them, which was an additional cost had I known this I would have gone with something else that included the batteries. Other than that customer service was great. We solve the issue and Hopefully I will get my piece of furniture sooner than what they’re saying I am to get it.

Ayana S on 12/26/2022

rating
So far so good. I placed an order after much looking and concluding they had the best deals around. Had to make a correction to the billing address after my order was placed, and that was a pleasant process with customer service (shout out to Simon). Now just hoping the furniture is delivered in the same manner. If I don’t update this, it most likely was. (:

Gary on 12/25/2022

rating
When I called customer service, they were able to connect me with technical support, and all of my questions were answered in detail and very professional. I would recommend your company to any of my friends and family for a future purchases. I’m sure will be doing business again, in the very near future. Merry Christmas and happy new year to your staff. Thank you for your assistance.

Marguerite H on 12/21/2022

rating
We have been looking for a table for over a year. We wanted something rustic, sturdy and beautiful! We found it with the Tuscan Vintage Mocha Expandable table! We love to entertain and wanted a table that was expandable to our needs. This table is well made, solid woods and beautiful. We highly recommend it. It was fast and easy to put together and completely updated our kitchen with the table, bench and chairs. All solid and very well made!

Scott L on 12/19/2022

rating
I read a lot of reviews….that said I was skeptical about buying from 1stopbedrooms. Their reviews were all over the place. But they had the best prices! So I took a gamble. And boy did it pay off. I had nothing short but a great experience. Great communication and my huge sectional (which is amazing) was delivered in a timely manner. I highly recommend you take the gamble and buy from this company! From the top to the bottom A+++

VERONICA on 12/18/2022

rating
I found some barstools that I loved on a different site but they were very expensive. Imagine how it surprised I was to find the exact same barstools at one 1stopbedrooms for a much better price and shipping was expedited. I got them within a week. I am so very happy. Customer service was great as well. I will definitely look at one stop bedroom before I go to any other place to purchase furniture It is high quality products at a fantastic price.

Crystal C on 12/15/2022

rating
Great experience, so glad I went with 1StopBedrooms! The prices were unbeatable for great quality furniture. I was kept informed regarding my delivery and was able to choose my delivery date. The delivery drivers who came were extremely nice and went above and beyond when bringing in my furniture during a snowstorm! My furniture came wrapped and in perfect condition, beautiful and I could not be happier! I will definitely be ordering more furniture from 1StopBedrooms!

Lizabeth W on 12/14/2022

rating
I ordered an Ashley sofa and loveseat on Nov 5th. 1Stop kept me informed every step of the way during the process of getting it to us in Florida. Free delivery and I saved hundreds of dollars ordering from 1Stop vs Ashley. We were told it would take two months but it was efficiently and professionally delivered early on Dec 12. It was a very pleasing experience.

Shannon on 12/14/2022

rating
I ordered a table and barstools. The top of the table got messed up in shipping. I contacted the claims department and got Steve K. He was great! I let him know that I had just moved and was having a party and really needed my table together. He kept communicating with me every step of the way and I got my replacement in time for the party. Great customer service.

Jamie A on 12/13/2022

rating
I am so excited for our new bed! I had to call customer service to add an item to our order and I had the absolute pleasure of speaking with customer representative Garrett! He was so informative and kind, and did everything he could to help me with my order! I will absolutely be returning to 1StopBedrooms for any future bedroom needs, and will be recommending them to friends and family.

Gregory on 12/13/2022

rating
My very first transaction with 1stopbedrooms happened this past month. My purchase arrived damaged, and when I contacted 1stopbedrooms to place a damage claim, I was truly amazed and surprised at how quickly they responded with a very satisfactory solution. This was also my first time hearing of 1stopbedrooms, but, without a doubt, they are now at the top of my list for furniture purchases. Their prices and availability are very noteworthy. The delivery outcome was unfortunate, but I look forward to shopping with them again!

Rob on 12/09/2022

rating
Amazing site with a wide array of manufacturers. Super easy to order online with super fast shipping. Love these ottomans because they are exactly what I was looking for, and they arrived exactly as described on the website. Very impressed with the ottomans along with 1stopbedrooms and their fabulous shipping. Will be doing repeat business for other items without a doubt!

Marcus F on 12/08/2022

rating
I made a careless mistake by ordering the wrong sofa due to my endless tabs of viewing furniture pieces. Joe at customer service was awesome. He was able to take the wrong item off and place the new item (I had the web ID ready) on and complete my order in less then 5 mins. I was relieved that I did not have to cancel the item and place a new order which save me time. Thank you.

Mark B on 12/07/2022

rating
We dealt with Joe @ extension 7078. He was great to work with and very professional. We had a lot of questions and he answered all our questions in detail and make our shopping experience very pleasant and fun. We will definitely call Joe for any other furniture needs. Thanks again for great service and look forward to getting our new furniture. Mark & Marianne

April W on 12/07/2022

rating
I ordered from 1 StopBedrooms and found the perfect mirror. I found one similar elsewhere but came across their website and it was literally 1/2 the price and the quality is superb! The shipping was fast and packaged well! No issue and looking forward to shopping with them again soon! I have their site saved at the top of my screen for easy shopping!!

Denise on 12/07/2022

rating
I never heard of this company but found them on the Internet when looking for an Ashley Rafferty chair side table. They I called and they assured me this was a very reputable company and not a scammer. So I placed my order and received it within 5 days! Please note that the company shipped from New York to Colorado and my side table was in excellent shape. I will definitely order from them again and will highly recommend them to my friends and family!

Sally on 12/05/2022

rating
The gentlemen I spoke with was without a doubt one of the nicest customer service reps I’ve ever spoken to. He verified every detail making sure I got what I needed to go with the chairs and even tried to save me money from white glove service as there was nothing to put together. And he was polite from beginning to end. Wish all reps were as respectful as he was. Represents the company well

Ari on 12/05/2022

rating
Mr. Kobi assisted me on my inquiries and purchase with an excellent service. He explained everything in clear detail and offered me options (which I love). I stumbled upon a hicup with my credit card company and had to call Mr. Kobi back and forth a couple of times, all throughout he projected patience and understanding. He finished my purchase with sucess and made me an extremely happy customer. I would highly recommend this company thanks to Mr. Kobi. Happy Holidays!

Jamie on 12/04/2022

rating
I just got off of the phone with Joe, on a Sunday!!! It's without a doubt the best customer service I've received in a very long time. Answered all of my questions, was very informative and he didn't give me a run around. Great Employee you have there. You should feel lucky and proud to have him!!! Usually you get this kind of customer service from a lady. Exceeded my expectations by far!!! Good Job Joe!!! I appreciate everything!!!

Anonymous on 12/03/2022

rating
This review is identical to our first, but we actually had 2 separate orders, placed 1 day apart. They delivered both orders on the same day. Initially we were nervous about ordering furniture we’d never seen over the internet, from a company we’d never dealt with. We were especially concerned that the furniture would be back ordered for months or simply impossible to get. But we were pleasantly surprised with our experience from start to finish. Our order was promptly acknowledged and we were kept updated every step along the way. The furniture was on our doorstep in just a few weeks and although we haven’t unboxed it yet (the room is still under construction), it appears to be of good quality and just what we expected. We saved hundreds of dollars, which makes us very happy!

Andrea D on 11/30/2022

rating
I was nervous about ordering furniture online especially since we had just had a bad experience with Coleman furniture. We took the leap and I’m glad we did! I highly recommend 1stopbedrooms! The entire experience was flawless! We found a sectional and recliner set here in town that was way over our budget. We found the exact same set at 1stopbedrooms at a HUGE discount! We also got delivery in half the time the local store estimated. From the time we ordered until delivery was only 12 days and that was right before Thanksgiving and post-Covid, when other companies are having crazy delays and shortages! I will order from this company over and over and I will tell everyone I know they are amazing! If you are afraid to buy furniture from a company online, this is the company you need to buy from! A five star rating is not enough.

Audrey on 11/29/2022

rating
Everything about my experience with 1stopbedrooms was great. They had the lowest price on the couch I bought. They had the lowest price, even cheaper than Ashley furniture which is wear the couch came from. Ordering was easy and I was kept informed of when my item would arrive. I even received my couch earlier than anticipated and they already had the fastest turnaround time. I would highly recommend 1stopbedrooms. Zero complaints, honestly!

Maria G on 11/26/2022

rating
I haven’t bought any new furniture except for a bed in a number of years so was hesitant to buy but needed a loveseat. This company had the best price on the one I liked and shipping was free. Spoke to Joe who answered all my questions and made me feel good about placing the order. Can’t wait to see the new loveseat! Would definitely recommend this company to others.

ILLphaTic X on 11/26/2022

rating
So I spoke with joe and I just moved so my information with my bank zip code and address was not the same as what I was using I was not able to make a purchase one simple phone call and my purchase was made simple easy and quick that’s what I enjoy was how fast and easy the process was gave them my credit card number gave my old address confirmed my new address and less then 2 minutes on hold and my purchase was made thanks for the easy on point service

We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.