Reviews | 1StopBedrooms
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Updated on 05/11/2024

1StopBedrooms Reviews

Maddy on 02/06/2024

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I called 1stopbedrooms to verify my mailing address and spoke with Joe. I only had to wait for about 15 seconds before my call was answered and my address was quickly verified. Joe was also very helpful in answering my questions and concerns about the shipping date. We have guests coming at the end of this month and Joe expedited our shipping to ensure that we will have our couch before our guests arrive. Thank you so much for your help, Joe! We can’t wait to receive our couch and we will definitely be using 1stopbedrooms again!

Sheldon on 02/05/2024

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I placed my order on a Saturday and by Thursday night the trucking company was calling me to setup a time for delivery. When they came they said they had 7 pieces. I told them I only ordered a Sofa and loveseat, so they took it back. I contacted the store on a Saturday and they were closed so I left a message. I was surprise that someone from1Stopbedrooms called me back two hours later and explained to me that my set came in 7 pieces. Long story short I received furniture today and we love it. My mother-in-law loved it so much she went on line and placed a order for her home. I have to give them 5 stars because this was the most easiest trans action I have ever had buying furniture and everyone was so nice. The price was out of this world, trust me I shopped around. I plan to tell all my friends about 1StopBedrooms.

Lori M on 02/05/2024

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The product I ordered was delivered within a week. At my local furniture store the price was $150 higher and would have taken 6 weeks to delivery. I am SO glad I came across 1StopBedrooms. And now I know they don't only sell bedroom stuff! My L-shaped desk is so sturdy and just what I was looking for, so I ordered the matching bookcase - also reasonably priced and quick!

Angela on 02/04/2024

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They are awesome! This is the second time I’ve ordered from them. First time was during the pandemic and they were able to ship when everyone else couldn’t. Their staff is extremely knowledgeable and helpful. This time they ended up saving me money on white glove delivery. Customer service called me to let me know It wasn’t necessary to order white glove as it already comes assembled. They could save me 70 dollars if I just used room of choice delivery. I couldn’t believe how honest and awesome that was in this day and age. I highly recommend this company.

Christina M on 02/04/2024

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I recently purchased furniture from 1StopBedrooms and I couldn’t be happier with my experience. Not only did they offer a wide selection of high-quality pieces, but their customer service was exceptional. From helping me choose the perfect pieces for my space to ensuring a smooth delivery process, every step was seamless. I highly recommend 1StopBedrooms to anyone in need of furniture and top-notch service. They’ve earned every one of these stars!

Deborah D on 01/31/2024

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I found just what I was looking for on this site. The item was easy to find and supplied all the information about the it that I would need. The sales person who helped me, Joe, was very nice and answered all of my questions. He was knowledgeable about the item I was interested in. Joe helped me place the order with my requirements, and it all went very smoothly.

Douglas on 01/30/2024

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I purchaned this 66" console to place my 77" TV on. It fits perfect with just an inch overhang on the ends. The console is very well made (no particle board) from solid wood and is pretty heavy as would be expected. The large unit arrive with only minor damage to an inside shelf. The glass panels were intact, which was a pleasant surprise. Even if the glass was broken it would have been easy to replace since the pane is attached with simple removable fasteners. No scraches or marks anywhere on the outside. It looks great and I am very pleased with this purchase. My only complaint was that the delivery date got pushed back twice which I blame on the holidays. I purchased this unit just after Thanksgiving. It took over 30 days to arrive.

Bayo on 01/30/2024

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Their customer service is very thorough. Even when the address of billing and shipping don’t match. They emailed me to confirm who I was by then calling me back to insure the purchase was legit. I can appreciate that to help prevent fraud on my card. I was also able to make an upgrade and do a swap out on one purchase and only deleting a product on another. I was also able to get help on a shipment set to take a long time to be delivered to be pushed that it comes a lot earlier that would be useful for me. Even when they are able to access your cart when you don’t have an account that they can help you complete you purchase while expanding your choices to ensure you get exactly what you need was pretty solid.

Mark C on 01/30/2024

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The response time and accuracy of delivery was amazing! From purchasing a couch, to adding on a mattress upgrade…. I had the most amazing experience. The delivery team was excellent and their delivery coordinator leading up to delivery and day of delivery was great. They communicated with me via phone, email and through text at my convenience. Would start my next furniture or bedroom search through them again and again!

Dianna D on 04/01/2023

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This sofa and love seat combo is truly amazing! It's stylish and very, very soft. I don't even want to sit on it, just stare at it all day and night. I love it! The delivery was quick, and the guys did an outstanding job delivering it as I live on the 2nd floor. I will definitely come back for my dining room set up. Thank you 1StopBedrooms U rock!

Miranda O on 03/26/2023

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It was my 1st time ordering from 1StopBedrooms and I had the best experience. Not only was the shipping fast and free I have been shopping for this ottoman to match my couches for quite some time and had never seen a price that low. They had the lowest price I could find on the autumnn that I needed and I mean a lot lower! I'm extremely happy with my experience. I will be shopping with them again and telling my family and friends about 1stopbedrooms. They definitely have a new customer.

Kevin on 03/09/2023

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I would highly recommend 1stopbedrooms to anyone. I was looking for a particular product on the internet and had searched many websites. 1stopbedrooms had the best pricing out of anyone. I placed my order with them for 2 loveseats and 2 couches. My experience from the ordering process all the way through delivery was excellent. There is absolutely nothing I could complain about. They were thorough in all their responses and I was kept informed every step of the way. I will continue to do business with 1stopbedrooms and will recommend them to anyone.

Cali C on 11/20/2024

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I’ve ordered several items here and was skeptical because I’d never heard of this site. I had a few questions about a coupe of orders and their customer service is ON IT. Super kind. Super helpful. Super accommodating. I haven’t received my items yet because I only ordered last week but I’m sure they’ll be fantastic. Tip: call 24-48 hours after you place your order to approve it so they can ship it. It has to be approved by you over the phone before shipping. They’ll send you a text with a link to confirm your approval within a week…but if you don’t want to wait just call and have it done asap.

Lisa on 11/20/2024

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First of all, we were able to find a beautiful dining table/chairs on your site that we never saw anywhere else (in person or online), and we have been looking for a while. Loved the option of ordering chairs for the set without upholstery. During the phone call to verify our rural address, the delivery process and options were thoroughly explained to me. Great customer service!

Alisa R on 11/20/2024

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This was an easy process from the start. The website was easy to navigate. I did have a few questions. I easily found a number to call and didn’t have to wait to speak to someone. They were professional as well as helpful. I missed my first delivery due to a miscommunication, but they were able to easily remedy that without much wait and worked around my schedule. The delivery was quick and efficient and the delivery men were professional and kind. We are extremely happy with the quality of the product, the service and the price.

RACHELLE on 11/19/2024

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After reading all the reviews, I was hesitant and scared at first that I was going to get scammed with this company. So I called their customer service dept and thankfully, the representative was pleasant and very helpful. I received texts that informed me of the status and when my furniture would be expected. They even texted me when they were on their way. Overall, I am pleased with the delivery and so far the furniture as well. Looking forward to doing more business with 1StopBedrooms.

Jeffery on 11/19/2024

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Ordering a large purchase online is always kind of scary. They made the process seamless from ordering to delivery. As soon as my order was placed, I was reached out to by a representative that confirmed order and shipping process. They over delivered on the delivery date by several days and the gentlemen that brought the couch to my home were very polite and mindful of my home while bringing inside.

Daniel H on 11/17/2024

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It is easy to do business when everything goes off smoothly and without a hitch. Anyone can do that. What matters most is how does a company respond and behave when everything doesn't go as planned? Sometimes things go sideways. That is life. Vera at 1StopBedrooms worked with me to get issues resolved. Even when the issues were challenging and probably a bit frustrating. But in the end, everything was 100% satisfactory and resolved in plenty of time for Thanksgiving. Bring on the guests. Thanks again, Vera. You have no idea how much I appreciate you.

Wallace H on 11/13/2024

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I recently shopped at 1StopBedrooms, and I couldn’t be more pleased! The website was incredibly easy to use, with a clear layout and filters that made finding exactly what I wanted simple and quick. The product descriptions were detailed, the images were high-quality, and I appreciated the abundance of reviews from other customers, which helped me make confident decisions. The customer service at 1StopBedrooms truly stands out. Their team is quick to respond with knowledgeable and friendly assistance. Shopping with them was a breeze, and I am thrilled with both the experience and the quality of my new furniture. Highly recommend 1StopBedrooms for anyone looking for a hassle-free, customer-centered shopping experience!

Ts on 11/12/2024

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Great experience with this gentleman he went above and beyond all expectations in answering all my questions he was friendly and helpful he even matched prices with Ashley’s furniture sale price an asked if I wanted the furniture treated. Never even thought of that but was glad he asked because I watch my 7 and 9 year old grandchildren and have an old dog who likes to hang out on the couch. All in all was a very pleasant conversation and enjoyed talking to him great job sir !!!

Ronald on 11/11/2024

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I've been shopping for a couple of weeks now, and I found this set online. I called and Raymond guided me through the ordering process, and helped me understand the delivery process with ease. I chose the white glove service. I pray the delivery is as good as the ordering process. If so, this company has a lifetime customer. Thank you Raymond for helping this Disabled Navy Veteran on Veteran's Day. I truly appreciate your help.

Holly on 11/10/2024

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I received a notice to confirm shipping versus billing address. Simon was very helpful. He let me know my order was missing the base foundation for the mattress & box springs. He added that to my order so I wasn't blindsided when its delivered. Disappointed over 2 to 4 weeks for delivery when order stated it would ship to me by 11/10/24 but the total price was very helpful.

Renee W on 11/07/2024

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I recently placed an order and, unfortunately, I overlooked a couple of important details. I forgot to include the slats and accidentally entered the wrong name in the delivery instructions. When I reached out for assistance, I was fortunate to work with some truly exceptional representatives. They guided me through the process of correcting my mistakes with such patience and professionalism. Not only did they help me rectify my errors quickly, but they also took the time to ensure that everything was in order for my delivery. Their attentiveness and willingness to go above and beyond made a significant difference in my experience. I believe their outstanding customer service deserves to be recognized and praised. It’s rare to encounter such dedication, and I am grateful for their support. Thank you to the team for turning a stressful situation into a positive one!

Frank on 11/07/2024

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Great website, with pretty much anything you are looking for. Prices are reasonable and competitive. I have already made a couple of purchases and the process is pretty easy and straight forward. Delivery service and shipping of products were perfect. The customer service folks are always friendly and very helpful. I will definitely be making more purchases in the days ahead. Shop at this site, you will be just as pleased with all the items they offer and pricing.

May on 11/06/2024

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It seems as if I've been searching for the perfect sectional forever. I came across 1stopBedrooms and had the mamouth Jackson sectional in my cart for weeks. I finally called and spoke with Shawn. He helped me get it ordered. I'm so excited and can't wait for my delivery they said 4 wks but could possibly be sooner. I'll update you all after I receive my furniture.

Samira T on 11/06/2024

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I honestly was very skeptical of buying furniture online, but I'm glad I took the risk as this was a wonderful experience. It did take a while (i think it was 5 weeks), but when I called to get some clarification, they had great customer service and assured me that my furniture was on the way. Even told me how to cancel if I decided to once the furniture was at the warehouse. The furniture was delivered and set up by a friendly and helpful person. AND the furniture was nicer than I expected for the price. I got a great deal on beautiful furniture. I get so many compliments on it.

Lindsay T on 11/02/2024

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I purchased the Port Townsend Grey And Seaside Pine 92" Extendable Rectangular Leg Dining Table and paired with Stanton Side Chairs. Everything was incredibly well-packaged and looks just like the pictures online. It's truly solid wood and beautifully made. They did not cut corners in their craftsmanship - including finishing the underside of the table and using beautiful pieces of wood without knots or cracks. Extending the table could not be simpler. The chairs have tremendous support and cushion. I love the tall backs. For anyone interested in the chairs, please be aware it's a velour fabric. I was not aware of that.

Misty G on 10/31/2024

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We purchased the Gettysburg Trestle Dining Room table, bench and 2 chairs from our local furniture store back in 2019. The set was purchased to accommodate a built in breakfast nook we added to our custom home. We’ve since sold the home and the dining set lacked additional seating. Searching the internet I found the matching chairs through 1StopBedroom. We received them and they truly are a perfect match same wood, same style and same color and same quality. We are extremely happy!

Juana R on 10/29/2024

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So nice to be able to speak to someone at this company for our first purchase of a sofa sleeper bed. We just wanted to use this sofa for our aging parents as an extra nurse or relative choice and having the details about the actual size of the mattress, the quality of the bed, where it’s coming from and how soon it would be shipped, gives us an added level of confidence. Thank you so much Irving for your professionalism and kindness.

Gayle on 10/24/2024

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I needed a tall bedside table for a new bed I had just purchased. Most all that I looked at required assembly. I am 72 years old and assembly is not as fast and easy any more. I saw a perfect table on 1Stop Bedrooms. The price was great so I decided to give it a go. It arrived very well packaged, not a scratch anywhere. Very well constructed and adds such beauty to the room So happy I purchased! Gayle Davitto.....Batesville, Ga.
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We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.