Reviews | 1StopBedrooms
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Updated on 05/11/2024

1StopBedrooms Reviews

Walt � on 05/28/2024

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Called for delivery verification and spoke with Joe in customer service who was Excellent. He provided information I didn't consider during my initial purchase, as a result will save me money in the long run. He was straight to the point and knew what he was doing. Easy to navigate website. Actually drawn to the website by a coupon savings extension and was able to purchase all the exact same items for alot less. Thanks again Joe!

Dawson C on 05/27/2024

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I spoke to Kobi over the phone over our couch purchase and he was hands down simply the best. He was very personal, knowledgeable, and quickly got our order done the way we wanted. We are very excited to receive our new couch for our new home. We will definitely be using his extension to reach him again in the future when we make more furniture purchases. Thank you Kobi!

Anonymous on 05/25/2024

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A wonderful experience from placing my order to the delivery. Furniture was packed nicely and in perfect condition. Delivery time was as expected. We needed an extended delivery date and 1stopbedrooms was extremely accommodating. An issue with the delivery company was immediately and efficiently rectified by, Susan, at 1stopbedrooms. She even called me later in the evening to follow up. I would absolutely recommend 1stopbedrooms for your furniture needs. A great experience!!

Paulette on 05/24/2024

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I ordered a lighting component needed for my entertainment center from 1Stopbedrooms. My customer service rep, Dawn, was incredible as she followed up each week over a period of 6 weeks with me to provide status updates from the manufacturer. Her commitment to making sure my order was finally shipped to me was outstanding. I will definitely tell my friends about the great service I received from 1Stopbedrooms!

Adia M on 05/24/2024

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I purchased a couch and reached out to have updates and expedited shipping due to oncoming childbirth. I got a response within hours and was promised fast shipping. I got an update each step of the way and got my furniture a week before my due date. Everyone was super nice, helpful and caring. I have already recommended 1stopBedrooms and will continue to do so!

Andre M on 05/23/2024

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After placing my order i started seeing many bad reviews and was honestly so nervous about getting the wrong item or it be in bad shape. From my experience i feel as if the ones saying they have received broken items and claim they refuse to compensate it I’m having a hard time believing that. Everything was smooth start to finish and i do plan on ordering again in the future if i need a new piece of furniture i cant be happier with my couch

Brandon B on 05/17/2024

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We bought a couch from them and it’s a fantastic and comfortable couch for the price. We have an elderly dog that lost her bladder on one of the cushions and we spent weeks trying to clean it, but could not get the smell out. I reached out to customer service to ask about getting a replacement cushion and Steven with their customer service was a great help in getting it replaced quickly.

josafina g on 05/09/2024

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I have been looking at one-stop bedrooms furniture for months and I finally caved and bought a very expensive couch. It’s my first ever big purchase and it was nerve racking spending this much money online. An assistant called me right away to confirm my order and make sure the shipping address was correct. I will be purchasing from one stop bedrooms again. The representative was very kind and helpful.

Susan R on 05/08/2024

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I'm very excited about using this company they have had wonderful customer service. I bought the same bed on Amazon and it came completely destroyed. The actual side pieces were completely cracked in half. I had to stay on the phone with Amazon for hours trying to get my return done when they were supposed to pick it up they never showed up even though I stayed home all day waiting on them. When I called they said they weren't going to come because they had decided to change plans. They also told me they were going to make me put all the pieces back in the boxes. I highly recommend buying a bed from this company and not purchasing this type of object from Amazon because it was a complete nightmare.

John B on 05/07/2024

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I contacted your company to confirm the delivery details. During the call, the representative, Charlie, who was very knowledgeable and professional, advised me that I had not ordered the platform for the mattress to sit on. I had no idea this was needed so I very much appreciated Charlie’s attentiveness in making sure I received this item along with the bed. One thing I would add is that it was absolutely not obvious to me that I had to but this item so I hope the company takes note of that and makes it crystal clear that the bed does not come with that necessary component. Thank you.

britnee g on 05/05/2024

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I highly recommend the Lindyn modular sofa! We bought one for our home and one for our son’s apartment! The company is great to work with as well! If you are looking for a super comfy couch that is easy to clean. We have lots of dogs and if one of them pees on it…it just sits on top, so you can wipe it up! The delivery team was great too! They were fast and did a great job!

Jessica P on 05/01/2024

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Ordering furniture from this website went well, but when I made a mistake with my order. I had to submit a request through customer service to correct my mistake and I was nervous that maybe I got scammed but one bedroom reassured me that. The customer service was on holiday and they would return my phone call on Wednesday morning. And guess what one stop bedroom called me on Wednesday morning just like they promised

ben n on 05/01/2024

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My bedroom set is perfect. I love the quality and looks of my set. Customer support was awesome. I called a couple times because I had a couple questions. They answered the phone and I spoke with a human who spoke perfect English both times. I was expecting delivery to take a long time but I actually received the entire order 2 days after I placed the order. I have no idea how they could do that with such a large shipment. I am a very satisfied customer.

Mike on 05/01/2024

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I ordered the Lowder sectional in stone and it was exactly what we wanted. The cushions are extremely firm and after a couple weeks still hold their shape really well. I was hesitant buying furniture I could not see or feel in person but Steven from 1stopbedrooms made it all extremely easy. The white glove delivery is outsourced and two folks I had were just okay. Other than that the entire process was great.

Penny M on 04/23/2024

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To all who may be wondering if 1Stop Bedrooms furniture, is where you should shop... look no further! My grandson just turned ten, he had a pirate ship bed and felt like he was in need of a little change. I raised my daughter (his mother), as a single blind mother. Things were very difficult back then.But now that I have the means to help provide a good life for my grandchildren... you better believe it's the best feeling in the world. We search together to find his perfect dream bedroom set... something he can use later in his teenage years, to early adulthood. He was looking for style.I was looking for quality. We found the best of both at 1Stop Bedrooms. He's actually folding his clothes and color coding them, now that he has his new handsome bedroom set! His room looks absolutely amazing and he feels very special. We were not able to purchase the tall dresser.That belongs to the set simply because there was no space for it in his room. Being visually impaired and only being able to see things magnified, was a bit difficult. But the website was very helpful and easy to navigate.m! Thank you so much 1Stop bedroom! Grateful and happy customer for life, Penny Marie P.S. These photos attached were taken when the bed was delivered.

Princess O on 04/17/2024

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It’s been an awesome one from the customer care down to the delivery men has been an amazing experience! I still went back to buy more things cause they are so gorgeous! I have recommended my friends and will keep recommending them! BTW Raymond is such a great soul and always eager to help me out! Ask of Raymond and be sure to get the best listening and solution finding to any question!

Angela M on 04/14/2024

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My purchase of a Bedroom Dresser and Mirror combo was such a great experience! First time using this website and I am extremely happy with the Prices, Customer Service, and selection! Will be shopping here for more items for our home as we are renovating every room. Thank you to the customer service rep who helped me out today. He was WONDERFUL!!

Rick C on 04/13/2024

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They started with one stop bedrooms because of their prices were Superior. But then I was also amazed with their customer service and how they made sure that my wife and I were both happy with the product and the shipping of the product to get to our home before they said that it would arrive. I highly recommend this during a Time when customer service it's marginal at best. One Stop bedrooms has not sacrificed customer service for price at all.

Felicia M on 06/01/2023

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I am a returning customer, expecting my new furniture in a few days. Simon, a customer service representative has been awesome in providing me.with great service. I ended up moving my previous purchase in the basement and this new set is going into my living room. I will post pictures once the furniture is received. Thank you 1stopbedrooms for a seamless purchasing process! I have and will continue to recommend your site.

Srinivasaprabhu R on 11/14/2021

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I wanted to take a moment to express my gratitude for the outstanding customer service 1 Stop Bedroom sales executive Trolly provided during my recent search for furniture. His assistance was invaluable in helping me find the perfect pieces for my home. His knowledge of the products and ability to understand my specific needs and preferences made the entire process smooth and enjoyable. Thanks to 1StopBedroom for excellent service, I am now excited to have the perfect furniture that fits both my style and functionality requirements. 1StopBedroom dedication to providing top-notch customer service has not gone unnoticed, and I will certainly recommend 1StopBedroom to my friends and family.

John S on 04/03/2024

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I ordered 2 couches a leather chair and ottoman on Dec 26 and was told delivery would be late January. We ordered something that turned out to be Out of Stock everywhere we checked. Today, April 3rd, three months later, we took delivery and are very happy with the product and the White Glove Delivery. 1 Stop BR has a great supporting staff and a great delivery service. Although we were nervous about ordering online, I am glad we did. The products showed up in their original factory wrapping and were uncrated in front of our house. I look forward to purchasing from them again. They are the real deal.

Lasonya N on 04/02/2024

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Since I haven't received my order yet, I really don't know what to write a review on. However, I must say that the customer service representative I spoke with over the phone was very pleasant, and I could really use the $2500 gift card because I am a struggling single mother of three who always gets left out of almost everything. This my first time shopping from this spot but wouldn’t be my last if I get this gift card and would be a wonderful birthday present to me. Which my birthday is April 28th.

Shelley E on 03/28/2024

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The ordering process was seamless. Customer service reached out to confirm my order and offered a few small upgrades that I did not see at check out, which I liked. Shipping was much faster than expected and the local delivery company was great with communication and installation. The set I ordered is absolutely gorgeous and I am very pleased with the quality, color and comfort of it all.

TAW on 03/26/2024

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This is the second time I’ve ordered product from 1Stop Bedrooms. My most recent order was for a complete patio set. The price from 1Stop Bedrooms was $850 less than local furniture stores. Delivery time was reasonable and very conveniently delivered into my garage. Would definitely recommend 1Stop Bedrooms to anyone looking for Quality furniture at the most reasonable price possible.

Melanie S on 03/22/2024

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I had an issue with a mattress I got for my grandson who we got custody of. He has not been able to sleep in his new bedroom set yet because the mattress will not fill out. I was getting upset until Steven who stepped in and has taken really good care of us. He was very professional and so nice. He went out if his way to make sure we were taken care of. Thank you so much for having a A+ person on your team.

Karen A on 03/20/2024

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I ordered my new sofa in January 2024 and it took an 8 week period for it to be made. I must admit I was quite impatient waiting for it to be delivered. I received it a week ago and I am thrilled with it. Its very well made, the color is beautiful and it looks wonderful in our living room. I called 1Stop Bedrooms to let them know how pleased I am with my purchase, and will use them again for another furniture purchase in the future.

Doreen P on 03/12/2024

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I became worried after placing my order for my sofa, chair and ottoman because I found some bad reviews with horror stories. That was not the case for me. I received my delivery in less than 2 weeks and in perfect condition. I was worried that my order might come later than expected. When I called customer service, they were very professional and assured me that everything was on schedule for prompt delivery. I am very pleased and will order from this company again!!

Samantha C on 03/10/2024

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Browsing online for a sofa sleeper I ran into 1StopBedrooms! To my surprise they had exactly what I was looking for plus more. On top of the wonderful sales we weren’t too sure if they offered military discount so a quick phone call led us to a fast and friendly transaction over the phone. Although they weren’t able to provide a military discount they offered a great price cut elsewhere. The customer service I received from Ray, was above and beyond my expectations! This review will be updated once I receive the product. Thank you!

Maggie B on 03/07/2024

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One stop bedrooms had the table. I wanted it to go with the my stools. It was made by Ashley, but Ashley did not offer the Table on their website. it took a little longer than anticipated, but once I set the final date for delivery, they were extremely prompt and were at my house very early in the morning. I love the table and I feel it’s worth the wait.

Daisy M on 01/26/2024

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Though it took almost a month to received my sofas it was worth the wait . Delivery was quick. I am so pleased with my sofas they are exactly what I order and are so comfortable that my cat can’t stop sleeping on them. I had to put blanks to cover the sofa cause of his nails. And the pull out bed is so comfortable my husband want to stay sleeping on them. Thank you so much for keeping me posted on when my sectional would be delivered. And I just love the color blue they are beautiful
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We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.