Reviews | 1StopBedrooms
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Updated on 05/11/2024

1StopBedrooms Reviews

Lucinda on 09/01/2023

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The gentleman that helped me was wonderful! He placed the order for me and answered all of the questions I had. I had a problem with the delivery time as I was going to be out of town. He made that work too! He was pleasant and helped me out with everything. I am so happy that he is the person I spoke with. Plus, I got a great deal on the furniture!

Svitlana on 08/30/2023

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It's my first time to order from this company 1 stop bedroom. And I have ex select experience ever in my life. First the company contacted me and asked exactly how many pece I ordered. If I need anything else and I glad they asked. Because I really need some extra hard wood mattress is required with this bedroom set. Then fallow me with my order until my order arrives and asked witch day and time I would like to get my bedroom set. So I opened and set together with my daughter she is 17 years old. And I can tell is easy so I very happy with my bedroom queen bed, quality excellent thank you so much.

Ila T on 08/30/2023

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I just purchased a living-room reclining sofa. I knew the brand and name of the item I wanted and that it was available as per your company website. I called the phone # and spoke w/ Raymond - who was very helpful, knowledgeable, and pleasant. I had a few questions which is why I didn't place the order online; I wanted to speak w/ someone directly. The whole experience was easy!

Darin on 08/29/2023

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I needed a great quality bed with an affordable price. I was able to find one for my daughter who was starting college. I was able to order and have shipped within a week. The quality bed is great, it was easy to put together, and my daughter loved it. My wife and I will be ordering a new bed soon. Thank you!

Diane B on 08/28/2023

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Mr. Raymond was very professional when I placed my order, it took him less than 5 minutes and my order was in the works. I will definitely shop more from 1StopBedrooms. The item I ordered was more than $300 off the original price. I know for a fact this piece is good quality because I shopped around at local furniture stores and would have had to pay full price with them. I am glad I found 1StopBedroom. Thank you Mr. Raymond for helping me!

Ashley J on 08/27/2023

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I was SO nervous due to the hit and miss reviews BUT Ashley furniture wanted 3,000$ more for my kincord Ashley sectional and my delivery would have taken 8 weeks !!! So I decided to give 1stopbedrooms a shot. I live in Washington state and placed my order August 17th. I called 1stopbedrooms that following Monday to ask how the process works everyone was so nice and awnsered my questions with ease. My expected delivery date was September 20th . I received a call August 25th letting me know my couch was ready to be delivered on the 26th of August. I was thrilled !!! The delivery guys came in set my couch up and it looks absolutely beautiful. I'm so pleased with my purchase and am so glad I decided to give them a shot ! ?? will be updating in 6 months incase anything changes otherwise 5 stars all the way !!

Ashley on 08/27/2023

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I was so nervous due to the reviews but I decided to give it a shot sense the couch I wanted was 3,000 dollars less then what Ashley furniture wanted. I placed my order on August 18th. I called 1 stop on the 20th to ask about how the process works everyone was so nice and awnsered all of my questions. My delivery date was expected to be September 20th I got my furniture delivered today August 26th ! They were a hour early and gave me a 30 minute warning phone call and a 3w hour notice for delivery I was so thrilled !!! I live in Washington state and couldn't believe how quick this was. I will be buying from them again !!

David on 08/25/2023

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Ok so i got my recliner in today. It was super easy to assemble. I just slide the back on and that was it. The first thing i noticed about it was it is alot darker than the photos on here. Mine is the color of dark chocolate. I thought it would be more of a walnut or buck skin look. It sits a bit too far forward rite now but so do most recliners until they get worn in. The mechanism is extremely easy to use and i can use my legs to close it very easily. The chair so far is very quiet rocking and reclining and it is so comfortable. I highly recommend buying one. I will update this review later on.

CHARLESMORYKIN on 08/24/2023

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first of all your prices or absolutely extremely reasonable and down to earth , where everyone else with the exact same item is almost double the price plus their outrageous on shipping costs , which brings me to my next thing great that I liked shopping at one stop bedroom you offer free shipping that also means a lot and you also offered financing with Affire but the bottom line is I will definitely always be thinking

Ernest. on 08/24/2023

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My Salesman Mr.Raymond.Was.Very.Convincing.To.MeWhen.I.First.Told.Him.How.Bad.I Needed A . Durable Recliner Because I Contributed 32 Years Driving For U.P.S.(United Parcel ????. Service). Being Retired For Over 15 Years.Undergoing 2 Hip Replacements And Needing Both Knee Replacements.As Well As Both Shoulder Rotary Cups I Must Say This Is.What.The.Doctor Ordered I.Thank One Stop Bedroom For Your Services

Kimberly on 08/23/2023

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Kobi with whom I spoke was very helpful after I was transferred from an initial intake phone call from CS. His attitude and seeming confidence & understanding by which he answered and assured me about specific questions/ concerns ( online accuracy,first quality) and also enabled me to take an opportunity for a bed support structure was nothing short of superior imo. Here is guy who makes it easier for the customer and any company is lucky to have if indeed his promises are delivered upon. Sadly many companies don’t grasp the impacting significance whereby so many current CS’s personnel just tune out the voice on the other side- they drop from the ‘go to’ companies. Btw, this level of stellar CS is not the case with other 1stop online companies. Hope this feedback lent some value.

johnell on 08/22/2023

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I spoke with a gentleman, about a bedroom set that I’m interested in, he was very polite and kind. His demeanor and professionalism was everything I was looking for with this purchase . He made me feel great about the purchase, the price is great! I couldn’t be more happier then I am with this purchase. Thank you 1stop, for making my buying experience great for me..

Anonymous on 08/22/2023

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Their automated communications leave a lot to be desired - the anticipated arrival date kept getting pushed out further and further. However, once I spoke with a customer service agent (who contacted me extremely quickly) my concerns were resolved. I received my sofa in less than a week from order to delivery at a price several hundred dollars less than competitors. I was very pleased with the overall experience (aside from the automated emails) and would definitely consider ordering from them again.

Mark on 08/21/2023

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Our shopping experience was one of the best we have ever experienced. The gentleman we spoke with was so helpful. We asked him his name and when he told us that his name was Kolby he made our day.!!! We had just lost our Grandson 3 weeks ago (22 yrs. old ) whose name was Kolby and the conversation we had with Kolby on the phone sounded and acted so much like our grandson that my wife and I lost it. Again I want you to know he was great to chat with. Kolby keep up your great personality. Mark And Pauline Beams

Guy on 08/21/2023

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We called looking for a dining table set to furnish an old 1903 home we recently purchased for a BNB. We could not find the complete set on any other websites when we call we spoke with Joe, and he was able to find us the exact table, and chairs and at an amazing price! He was helpful, professional and friendly and made our buying experience such a pleasure. I would absolutely recommend 1stopbedrooms to anyone looking, and have already told our friends.

mindy on 08/20/2023

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I just ordered a sofa from 1stopbedrooms. As a designer, I do a lot of shopping and ordering. My experience with this purchase was STELLAR! My representative, Kobe was knowledgeable, efficient, friendly and even had a sense of humor, all while maintaining his professionalism. Thanks to him, I will shop here again! Thank you for you fantastic customer service, Kobe!!

Tia on 08/18/2023

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Joe was a wonderfully warm and kind human to interact with. I have been fighting with my local store to get this bed set and I was getting upset when the computer was having an error taking my card information. Joe also helped me make sure I got all the items I needed for my order as I did not know I needed to also purchase the slats for the frame. His kindness and compassion for my challenges with my local Ashley store for this item was beyond what I needed. Thank you for all the help and support. I look forward to getting the updates of the shipment!!

Naveed C on 08/18/2023

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I am glad that the sofa and love seat made it safely from China to my home. The sofa and Love seat were well-packed in original packing. The only problem was that shippers loaded the sofa and the loveseat in their truck upside down, which caused the tacks to make holes in the covering. I am glad that upholstry did not get gamaged or dirty. Also, 1stopBedrooms made me buy the insurance, which I did not want. The assembly of the sofa and the love seat was easy. Overall, I liked the sofa and the love seat. Last but not the least, I must not froget to thank 1StopBedrooms for the low prices.

Jennifer F on 08/17/2023

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I love the selection of furniture pieces and decor! The price was the best I found for the specific dining table I was looking for...and believe me I looked far and wide!! Definitely would recommend 1StopBedrooms if you need financing options - that process was easy, quick, and painless! I was a bit surprised by how long the shipping took, but it was a large item and had to be processed out of state, transported to a local warehouse, and then delivered by a local 3rd party...so it took a lot of coordination (all of which was handled by 1StopBedrooms btw). I just received my dining table today and I am head over heal in love with it!! Well worth the wait!

JOSH on 08/16/2023

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Gotta say, I didn't know 1stopbedrooms was a legitimate thing. I had never heard of this store at all. But after looking at the selection a mulling over colors and styles the wife and I finally settled on OUR bedroom set. It's beautiful and sturdy. Ordering was simple and user friendly. Delivery was fast and the fellas who delivered were very respectful and nice. Anyone who needs bedroom furniture in the future I'm definitely sending them to this store. Diamond in the ruff.

Nir on 08/14/2023

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Usually, when I buy stuff online, it's not to my expectation when it arrives, and furniture? I had big doubts about the quality and shipping handling process. But to my surprise, 1 Stop Bedroom did beyond my expectation. The packaging was outstanding, with no chances of getting scratched or chipped, and the quality of my bedroom set is so elegant. I am extremely happy with 1 stop Bedroom purchase and Sanremo by J&M makes the best furniture, minimum labor is required for installation, quality is best. Will recommend all my friends, families and everyone I know.

Emery on 08/10/2023

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I ordered a full length mirror and initially received a set of dinning room chairs. The customer service representative, Steven, was super helpful to get it sorted out quickly. Within less than a week I received my mirror (which is beautiful) and even got to keep the set of chairs. I would certainly order from here again. The products are nice quality and the team is quick to help sort out any mistakes.

Yvette D on 08/07/2023

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I am a new customer and recently received a dining room table from 1stop. The customer service communication has been outstanding. The delivery process was easy and professional. I was kept in the loop about my order throughout the process. The table is beautiful. Because I am so pleased with the service and products provided by 1stop, I ordered a curio cabinet today.

Richmond H on 08/07/2023

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I called to order an nightstand for the bedroom set I ordered a month ago. The process couldn't have been easier! They looked up my phone number, confirmed my information and placed the order. He gave me a free assembly for being a repeat customer and reminded me that I could be entered into the $2500 giveaway today if I filled out the survey. Needless to say, it was my pleasure for being treated with the utmost respect and kindness. The entire process took only a few minutes. Thank you for reminding me what real customer service looks like in action!

Gayle on 08/06/2023

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My customer service experience during my bedroom set and mattress purchase from 1stop bedrooms was wonderful! Koby was my sales associate, and he was exceptionally helpful and friendly. He provided me with suggested mattress options after obtaining relevant information on my sleep style and talked through all of the brand options and pricing. He even found a coupon for me for the one I ultimately purchased! He then told me the type of bed support I needed for appropriate set up with my bed frame/headboard choice. Hr also was very helpful in coordinating my delivery date with my apartment move in date. Thank you, Koby and 1stop bedrooms!

Maureen on 08/04/2023

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We were constantly kept informed on the status of our order. We were called a couple of days before delivery to set up a good day and time for delivery. They arrived with the sofa bed within the widow of time they gave us. The sofa is beautiful and so comfortable to sit on and sleep on. I would highly recommend 1stopbedrooms. The price was much lower than I expected.

Robert C on 08/03/2023

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I called 1 Stop Bedroom from Internet and was so pleased to have spoken with Mitchel Ben your representative. He was extremely knowledgeable and personable. His assistance and experience helped me get the product I wanted at a very fair price He also explained the entire order and delivery process very throughly. I will be placing other orders from him in the future. I recommend your company to anyone shopping for furniture! Mr Robert Culp

Mary E on 08/03/2023

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I am a repeat customer and would highly recommend this company! Just built a new house and bought furnishing from 1 Stop - what you see on their website is exactly what you receive! The prices are great and with fast delivery. You know exactly when you will get it too. With the entertainment center we purchased inside delivery, was well worth the money, 3 men set up the unit and took away the packaging. Great job all!!

Sandy on 08/03/2023

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I saw the lamps in a furniture store but did not purchase them and realized they were what I needed to complete my new living look, so when I jumped online and saw both the table and floor lamp at a really great price from 1 stop bedrooms. The online process was super easy and they sent an email to confirm that the billing address was different from the delivery address. Can't wait to receive them and finish my new look.

Fredrick on 08/03/2023

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Quality furniture that was easy to assemble with customer service people that went out of their way to call us with an update to the shipping details for clarification. We received great quality furniture at a cheaper price than all the competitors. Now when we are looking for furniture we start with 1stopbedrooms for our furniture needs. I was nervous to buy furniture and have it shipped but these were packed in such a way that I never saw before. They were packed to ensure there would be no damage. Today we are happy with our purchase. Thank you 1stopbedrooms!!

We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.