Customer Reviews
Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.
Updated on 10/31/2024
1StopBedrooms
91,731 Reviews- 1716 Coney Island Ave Brooklyn, NY 11230
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1716 Coney Island Ave Brooklyn, NY 11230
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https://www.1stopbedrooms.com
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Furniture | Decor
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Open now
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - See more business info
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A
12/26/2022
alexr-95541 on
ratingI ordered a complete dining set from 1stopbedrooms. It was the best price among competitors, by several hundred dollars. The delivery was prompt and customer service was top notch when I needed to know when the set (backordered at the time) would ship from the vendor. I received two follow up emails with updates, even though this wasn’t requested. I will be a repeat customer! -
N
12/25/2022
NiceWasp-54031 on
ratingI had an existing dinning room set. Turns out we were hosting christmas this year, could only seat 6 but needed to seat 10. So I needed 2 new chairs and a bench from my set. Searched for it online and came across 1 stop. Promised to deliver before Christmas. In less then 5 day the bench and chairs where at the house and a perfect match to the set. Christmas was saved. Couldnt be happier. Thank you to all the members that made that happen. Patrick -
C
12/20/2022
CheerfulNighthawk-71663 on
ratingWhile I had to wait a little longer than I had hoped for the items, they were nevertheless delivered on schedule, as per the promise date. And the delivery was great. The guys brought the stuff into my house, as opposed to leaving it outside like other sellers do. All in all, I am pleased with the purchase - value, quality, delivery, and communication. All top notch in my book. Thanks for a pleasant experience. -
S
12/16/2022
StormyHyena-30929 on
ratingI was scared that 1stopbedroom wasn’t a legit site. But I got my couch and I am so happy I did! My one complaint is the delivery people got mud all over my carpet and didn’t even apologize. & I Also unwrapped my couch myself because they didn’t seem to know what they were doing. So I told them I’d handle it. But I’d definitely buy from 1stopbedrooms again! -
M
12/16/2022
MushyChinchilla-25096 on
ratingVERY caring customer service representative. He knew the product. He was very able to dive into the details of the construction. He gave me outstanding guidance that kept me from cancelling my order. He actually knew more than the manufacturer's rep. He had a great attitude. I like the fact that he was personal as well as he asked me about my day and wished me Happy Happy Holidays. Knowing the variations of the product was important to me for my complete education and understanding of the product. GO USA!!! Thank you. Matt Poe, Champion, USA -
F
12/15/2022
Fara W on
ratingFurniture arrived in a timely manner and was extremely well packed. Not one dent, scratch etc on anything. I cannot recall ever ordering furniture online and it was delivered with that kind of care. I really appreciate that as I've ordered other pieces online and have had to send back multiple times due to damage so this was A++++++++ and I will certainly be shopping with 1 Stop Bedrooms again. -
D
12/08/2022
DizzyParrot-73270 on
rating1Stop Bedrooms has excellent customer service. I received an email requesting I confirm the shipping address. Little did I know I had entered the wrong address. I spoke with Raymond and he was so very nice and very helpful. He even offered me a special purchase at a discount price. I've ordered several times from 1Stop Bedrooms and I'll continue to order items in the future. -
K
12/07/2022
Keljomcp on
ratingI am very pleased with my purchase of the Monarch Kitchen Island. The price was better than any other seller, and the ordering process was seamless. I did have contact with customer service regarding shipping because I hadn’t received any shipping information, but the packages arrived the following day. Mack was very helpful and considerate and I appreciated his time. Thank you for a beautiful piece of furniture! I will definitely recommend your store to family and friends! -
Z
12/07/2022
ZanyShark-44840 on
ratingWe purchased a second table after pulling it up online because where we purchased locally did not have anymore. It was almost half the price and free delivery!!!!!! Excellent communication and package was in tact and clean! I will use them in the future without a doubt. In todays times to have this experience online is amazing. I tend to buy local but this will change that for my furniture needs. -
T
12/05/2022
tashalewis on
ratingI had to call to verify my order and JOE was so kind and patient with me. He offered more ways to ensure that my order will be protected before I’d receive it and since this is my first time buying a sectional, without seeing it in person, it gave me a sense of assurance that I’ll get my order just as I should. I am so excited for this new chapter in my life with my new sectional! And I am more grateful for customer service reps like Joe! Thanks 1StopBedroom! Happy Holidays, everyone! -
C
12/05/2022
CloudyAngelfish-56276 on
ratingThe rep was professional and respectful throughout the phone call. He explained why the company needed more information about what I ordered as apparently, I neglected to list which power source I wanted and explained the pros and cons of each. He answered questions politely and it really was the most positive interaction I've ever had with a sales representative. This gentleman is a credit to the company and I can only pray next time I order, should I have a problem, I get him on the phone. -
M
12/03/2022
MagnificentWolf-63639 on
ratingInitially we were nervous about ordering furniture we’d never seen over the internet, from a company we’d never dealt with. We were especially concerned that the furniture would be back ordered for months or simply impossible to get. But we were pleasantly surprised with our experience from start to finish. Our order was promptly acknowledged and we were kept updated every step along the way. The furniture was on our doorstep in just a few weeks and although we haven’t unboxed it yet (the room is still under construction), it appears to be of good quality and just what we expected. We saved hundreds of dollars, which makes us very happy! -
W
12/01/2022
WanderingToad-49413 on
ratingWe'd gone to an Ashley Furniture, found a sectional we really liked. After being abandoned for 20 minutes by the salesperson we were attempting to check out with as they "assisted" someone else we decided to look elsewhere. Lo and behold we found the exact sectional at 1stop for $600 less and free shipping, and a more immediate delivery. We have the sectional now (over 2 weeks earlier than Ashley was going to deliver). We are quite pleased. -
N
11/29/2022
NinaWhittleton on
ratingThe furniture I purchased was a beautiful as the picture online! I was leery about the expensive piece I wanted and not knowing this company was a concern, but Wow! The price was less expensive than other companies. the customer service was beyond excellent and the tv console was as stunning in person as it was in the picture. From the ease of ordering to the day of delivery, the line of communication was always open! I will order more from 1stopbedrooms...don't be fooed by the name; they carry a huge inventory of other furniture. -
F
11/26/2022
FierceSwan-54800 on
ratingI haven’t really bought any furniture except for a bed a long time so I was a little hesitant about getting anything but needed a new loveseat. After checking out the internet I found this Ashley loveseat and really liked the style and color. Plus the price was the best I found on it and free shipping to boot! So I called and spoke to Joe who was able to answer all my questions and made me feel good about placing the order. Can’t wait to see the new loveseat. Would definitely recommend this site to others. -
B
11/21/2022
beverlygirard on
ratingI just got off the phone with Garrett. I had been looking for a piece of furniture to exactly match a piece we already have. Fortunately, I found it on your website, and it was a LOT less than I had been quoted by a local furniture. Back to Garrett - wow! Fantastic customer service. I will be calling him again in a few months to order furniture for our new lake house in Georgia. You have an outstanding representative of your company in Garrett. Thank you. -
O
11/15/2022
ObedientCondor-78576 on
ratingAmazing company! Fantastic delivery! This is my 3rd time ordering from this company (I ordered in my old house and again in my new home). This company sells quality furniture and they are extremely reliable. I recently purchased a big wood desk and fancy chair for my daughters room and the order was very easy to place online. The company sent me updates via email of the exact status on my order delivery so I never had to worry or call in. I was able to easily track delivery and the white glove team was flawless. They were so respectful of my home and super fast. They did a perfect job. I truly feel that this company is the only place I will order furniture from moving forward in the future. You can always reach someone on the phone like when I called and spoke to Joe, who was the kindest and most customer appeasing representative that a company can have working for them! In the past, I have ordered 2 dressers from this company and also had amazing experiences which is why I ordered this time. This company is hands down the most reliable and uses the best white glove delivery team. The furniture was packed so well, the delivery team was so careful to keep everything perfect including when they took their shoes off without me even asking. From the bottom of my heart, I recommend 1StopBedrooms. I will be ordering again. There’s a lot of companies out there that simply cannot hold a candle to this one. Excellent service, beautiful furniture, fabulous delivery, easy to navigate website. Joe was amazing on the phone and a huge asset to your company! I would recommend anyone who needs furniture to order from OneStopBedrooms without hesitation. Thank you so much! -
B
11/13/2022
BlushingLlama-46603 on
ratingWe needed a couple of chairs for my mom who is now in assisted living. We saw your website and found a couple of chairs that would complement her table. Once order was placed, it wasn't long before we received them. The service is excellent and we would definitely order again from you. In a world where there is constant delays and cancellations, this was a real delight. -
P
11/10/2022
PreciousSparrow-47728 on
ratingThis is our second big purchase from 1stopbedrooms. We have been very pleased with their service and communication, not to mention their pricing. This particular purchase was 6 couches for our theater room. I was worried ordering online that the color would be wrong when it arrived, but the price justified the risk for me. The couches came and are better than we could have expected. Wish all my online furniture purchases had worked out so well. 1stopbedrooms will be my go to for all future purchases. -
S
11/09/2022
ShinyBeetle-86690 on
ratingI ordered 2 chairs from 1stopbedrooms online. It was an easy process. I received confirmation of my order and how to track my order as it’s shipped to me. Today I was asked to verify billing, which I appreciated. Friendly and helpful service was a plus. My chairs will be delivered within a month and I’m very excited to receive them through 1stopbedrooms. -
D
11/02/2022
DistinctPelican-40886 on
ratingI have nothing but good things to say about my ordering process with this company! I actually missed an email to confirm the order delaying the shipping date. Joe was amazing and expedited the order even though I was the one that caused the delay. I appreciate a business doing their due diligence to confirm online purchases as there are many financial fraudsters out there. The service Joe provided was exceptional and I know where my next furniture purchase will be from! Thank you!!!! -
C
11/01/2022
cordysmith on
ratingThe sectional I purchased was at a great price. I had been watching it for months and finally decided to buy it when it went on sale. My delivery was fast and on time. The delivery company was very professional and friendly. They brought the sectional in my house without touching my door frame or the walls, I was very impressed considering how big the sectional was. -
V
10/31/2022
Verified S on
ratingI love the barstools, but the soft cardboard used for shipping was a disgrace and ripped open in several places. Three of the feet fell off and luckily I found them in the boxes (each stool was boxed separately) and one of the back rests was badly scratched and chipped. I was planning on painting them so I was able to fix them. The feet should be put into the parts box so they don't get lost. The boxes need to be larger and packing material put around the stools. -
R
10/31/2022
rr-65882 on
ratingLooking for one-of-a-kind furniture pieces or sets that fit your individual style? Look no further, 1 stop bedrooms have a vast selection for you and yours! These unique pieces let you create the perfect room that's one of a kind just like you! As a research analyst, I search for the perfect pieces to create a style that not only looks good but is an expression of myself. Finding separate pieces that match, blend, and are affordable can be a hard task. ! stop bedrooms made it easy to put my imagination into creation. I found a beautiful dresser that blends together with my bedroom and created a feeling of comfort and beauty. 1 stop bedrooms expert customer service put me at ease. With excellent customer service, great prices and beautiful one of a kind designs 1 stop bedroom is the place to go! Thank you for 1 stop bedroom! -
G
10/26/2022
GLJackson on
ratingWe were at Ashley Furniture a week or two purchasing a new livingroom set and saw a sofa table and end table, but decided against it. The following week I had a gut feeling to try the internet and see if we could find the tables, that when stumbled across 1stopbedroom's We couldn't believe our eyes the exact tables from Ashley, but at the fraction of what the showroom had them. Both tables were equal to the price of one. We received the table just this past weekend and couldn't be more happier for the price we paid and shipping timeframe was within a week. Thank you, 1stop bedroom's, this isn't the last of me. -
C
10/25/2022
CarefulSquirrel-84661 on
ratingI have had a wonderful shopping experience with 1stopbedroom. I was thrilled to find them online as their furniture selection is just wonderful and seems very different and quality than the other furniture stores online that all seem to carry the same items. One area of confusion is the shipping times - I confused their shipment date with the arrival date, so I waited weeks to order and I'm kicking myself in the **** a little bit as I really need to get the furniture in in the next 3 weeks so fingers crossed for that. I think a note of shipment times would be helpful, as most sites have date one can expect the item rather than date it ships. Anyway, I ended up needing to call in because the state of Hawaii was not listed as an option under BILLING (despite me actually having the items shipped to Illinois) I spoke with Simon and he was incredibly kind and helpful, he got me all taken care of- he did not try and hard sell me on anything, he was very patient, extremely helpful, professional and nice. Couldn't have been a better experience. He also gave me his extension if I ran into any snags. Any question I asked, his answer was an "absolutely, no problem." I have not gotten my furniture yet, so even though I cannot speak to that, I am extremely happy with their customer service and the shopping experience thus far. Thank you! -
B
10/20/2022
BetterFalcon-22136 on
ratingI am so happy with my purchase and cannot wait to start entertaining. Ordered the Farmhouse Splat back chairs and they are exactly as described in both color and design. Looks well made and feels solid too. And, the Coastal Living **** table I ordered which was by another company with 1StopBedrooms blends well enough together so color me so happy with my purchases especially ordering it all from online. The staff is friendly, helpful and prompt and answered all of my questions. -
V
10/17/2022
Verified S on
ratingWe were looking for a polywood dining/bar height set for under one of our gazebos and we came across the set we purchased. We are pleased with the quality, assembly parts and directions and the general look of the set! We love the set it is sturdy, pleasing to the eye and very heavy duty we know that it will not tip over in the wind. 1StopBedrooms kept us informed and we received everything in perfect condition. We appreciated the emails and updates for delivery. We will give this company and the set an A plus review! -
R
10/14/2022
RealPelican-56486 on
ratingI’m very impressed by the quality of the furniture items I ordered. They have exceeded my expectations. Ordering furniture online without being able to feel the quality of the leather and the craftsmanship of the items is not a normal experience for me. However, after extensive comparison and researching the brand, I made the purchase. I’m so glad I did! -
T
10/12/2022
ToughSeal-68770 on
ratingTook me a long time to choose end tables for my den. My theme in the den is "Portofino", that in Italy, I have never been there, but it is top choice on my bucket list. The feet, or legs on all my furniture are all "bun" feet, which look italian to me, anyway, no one had small end tables (limited space) til I found 1 Stop Bedrooms, waited a while and finally they arrived (2) the packaging was unbelievable, alot of thought went into that, took me a while to unpack and all was in pristine condition, had to put legs and bottom shelf and feet on, but all was pretty easy. love my tables and I would definitely order from 1 Stop again. Thank you, Rosaria
Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.
We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.
Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.
What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.
