Customer Reviews
Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.
Updated on 11/01/2024
1StopBedrooms
91,731 Reviews- 1716 Coney Island Ave Brooklyn, NY 11230
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1716 Coney Island Ave Brooklyn, NY 11230
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Call business
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https://www.1stopbedrooms.com
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Furniture | Decor
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Open now
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - See more business info
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S
12/30/2021
StormyLadybug-72579 on
ratingI called to complete my purchase as I got an email they needed more info. Raymond was incredibly knowledgeable, kind and helpful. He explained the entire process to me and what to expect. I’m incredibly confident in my purchase now and look forward to receiving my new bathroom vanity. Bonus, 1 stop bedrooms was able to get the vanity in way sooner than other retailers I looked at. -
P
12/14/2021
PerfectCoyote-4451 on
ratingI wasn't sure about the order I was going to place. I called 1Stop and talked to (Ouch I think he said his name was Joe) What a really nice guy to represent 1Stop. I will write a another review when I get my order. If it goes as well as their representative I talked with on the phone (Joe), then I am sure it will have to be a five star great review. Thanks Joe and 1Stop. -
M
11/30/2021
ModernAardvark-95934 on
ratingI spoke with Raymond twice, probably about 30 to 45 minutes in between each call and on the 2nd call he remembered exactly what I had called about and had it on his screen faster than I could talk. He was kind and got a kick out of me and my husband arguing over set up. When I get ready to order a new bedroom suit, I will ask for him again!! -
G
11/30/2021
GlamorousFrog-38064 on
ratingI called your firm today, looking for a specific bed (Gables Queen Sleigh Bed) by A.R.T. Adam was very friendly and most helpful as he explained delivery options, as was as advising on the needed hardware for the box Spring Mattress. I work in the Consulting Business so I am very sensitive to client customer relationships. Adam sets the Standard for Excellence in Customer Service -
A
11/29/2021
Anonymous on
ratingPurchased a bed frame at Ashley furniture got home and checked on-line and found the exact same bed on your website for hundreds less. I called and spoke with Joe extension 7078 just to make sure it was the same bed. Told him I would go to Ashley's and cancel my order. He gave me his extension and when I called back he answered my remaining questions he processed my order in a prompt and timely manner. -
T
11/26/2021
Tifeni02 on
ratingI ordered a bedroom set from this place for my daughter and had white glove delivery! Everything was perfect and I just ordered a kitchen table set with white glove delivery as well, I cant wait for it to arrive! I had talked to customer service, a guy named, Simon and he was super friendly and pretty much did it all for me... Excellent service! Great quality! -
F
11/12/2021
FantasticAlpaca-26427 on
ratingWow!! William went above and beyond to ensure that I was very comfortable in placing my order. He answered all of my questions with integrity and honesty. I called him several times and he called me back several time.. lol… he exemplified excellent customer service!! Will send update upon delivery . Thanks ask for William.. He GOT YOU!! He is living out the meaning of his name.. strong-willed warrior, resolute protector…. -
A
11/10/2021
Anonymous on
ratingWe are very happy to stumble upon your website today while looking for furniture. Every Brick-n-Motor store we walked in the past few weeks the salesperson gave us the same “I’m sorry; the items you are interested in aren’t available” answer. On the other-hand Simon (x7057) swiftly looked up all of our requests, answered all of our questions and came back with a positive solution. We appreciated his professionalism and helpful customer service. We will pass your website information on to our family and friends who are in the furniture market. Thank you! -
C
11/05/2021
CheerfulGiraffe-81316 on
ratingI am a new customer ordering. for the 1st time which made me a skeptic..however I spoke to William and he was great with assuring me that not only was I ordering from a reputable company and in good hands but my purchase was of good quality.. I was pleased with his customer service he was patient and explained everything in great detail. thanks William can't wait to receive my order -
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10/28/2021
yourfriendmel on
ratingI had already ordered the bed from another seller but the other pieces were out of stock so I started looking for another place that sold the same bedroom set and I came across 1stopbedrooms online! They have great reviews so I thought I would give them a try. I spoke with Mike and placed my order. He was professional, courteous and informative. I expect to keep singing their high praises for their great service and if their delivery is a good as their customer support, then look out...I will tell anyone who will listen. Looking forward to getting my furniture. -
K
10/22/2021
KindPanther-65609 on
ratingMy dauhter and I had been searchin for hous to find the right bedroom set and finally in frustration called and Simon answered. He was very patient explaining out options as our house setup is somewhat unique. My credit card didn't go through so he stayed later to give me time to contact my bank and make a ppayment. He made sure we were happy with the colors and helped me out with the mattress. I have cancer and am coming to Florida to try to recouperate and a mattress is very important. He made sure we got all of out coupon and discounts I'll be calling him Sunday to order a diningroom set and guest room set. Linda B -
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10/22/2021
WildWolverine-98193 on
ratingI received great savings with my purchase. Plus, I received excellent professional consumer service. My customer service agent was Jack [7021]. Jack seemed both very eager and knowledgeable about the products. He displayed a calm disposition. He made my purchase very easy; and, he answered all of my questions and concerns, prior to my purchase, to make sure, I was confident in the product, I wanted to buy. I would definitely shop here again. Many thanks for the experience. I'm pleased. Lawrence -
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10/19/2021
Anonymous on
ratingI looked all over the web for this particular curio cabinet. Most places were out of stock and expensive. I finally found it at your store but had questions which were answered on my 1st call. When I ran into problems with my order on your website, I called again and was quickly helped by your agent. Thanks for great customer service. -
O
10/19/2021
ObedientBadger-82842 on
ratingI called for some general information about a certain product and Jason who had answered the phone quickly got my answers and then i asked if I could place the order with him and he did it so efficiently and answered all the questions I had and was very pleasant. Made the experience wonderful and stress free so I will definitely Come back to shop some more with you guys! -
Z
10/19/2021
ZanySquid-11274 on
ratingExcellent service by Simon. He was very nice and answered all of my questions. I chose to order by phone so I could verify the delivery date. Simon said I would receive my order in 2-4 weeks. This is very important as I will be out of town for a week and I want to make sure I'm here for the delivery. Simon assured me I would receive it in 2-4 weeks. Great! -
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10/18/2021
Anonymous on
ratingThis is my first time shopping on this site- I ordered a sofa bed for an amazing price because they are so hard to find. Simon answered my followup text to check in today - ( Sunday) Simon helped my choose a better mattress and full service to deliver my sofabed. Since the sofabed is going to be hard at our new property in Reno, I added the full-service delivery. When this delivers I will have a followup review of service and quality - standby for the updates. M Ramirez Carroll -
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10/13/2021
Anonymous on
ratingI actually had a nice experience calling to place an order. Though delivery was additional because the company did not normally deliver to my area (CA), they were accommodating, and the extra cost was minimal. The rep Gary was very nice , patient, and courteous with me. He made this call much less stressful for me, as I was already stressing about whether they would deliver to my area. He was patient and informative, and answered all my questions/concerns with ease. Thank you; I look forward to receiving my item . -
C
10/12/2021
CharmingOpossum-82009 on
ratingOrdered end tables after having set sold while I was waiting my turn to order from a Local furniture store. Was told I would have to wait 12 to 16 weeks if I ordered from the store. I like to support local businesses but when iI found the same exact tables at this site, and for considerably less than the stores sale price, I decided to take a chance and order them. They both came within ten days. The assembly was very easy and the tables were exactly like the ones in the store. They were exactly what I wanted for our family room and most importantly, my husband loved them! I am very happy with the entire process and have already told several friends about this site . -
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10/11/2021
Anonymous on
ratingI stumbled on this site today and, although I initially had a difficult time reaching them by phone, I was ultimately able to place an order with Raymond. He was patient and courteous. He efficiently took my order and I expect to have it arrive in about 3 weeks. He has sent several emails confirming the sale and this one requesting a rating. At this time I cannot rate the quality of the product, customer service (if there is a problem), the delivery or specifics related to what I have purchased. I'll add those comments when the item is here, but Raymond was great. -
A
10/07/2021
AdorableViper-78468 on
ratingShawn was awesome! A complete professional. Courteous knowledgeable and provided great assistance and customer Service. He ensured I was ordering the exact items my wife wants by description, color,-and most importantly the Web ID # QB13246653 was timely with the transaction and confirmation of success (much appreciated)! I most assuredly will purchase items in the future and hopefully whom ever the sales associate is at that time will match what Shawn has provided my Family today. Thank you Shawn great job! -
A
10/03/2021
Anonymous on
ratingEasy to find the product I wanted with a 5 year guarantee with room of choice set up and clean up all for a reasonable price. I was notified by Jason with customer service of the availability status of the item in my area with 2 options pay more to ship it from across the country or wait a few months for it to be in stock in my area. Polite, prompt and professional team member. -
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09/23/2021
HilariousRabbit-1787 on
ratingSoooo grateful I found this site! I needed bedroom furniture quickly, and didn't want to skimp on quality. I'd found the Madden Smoky Walnut And Coffee Bean Queen Storage Platform Bed By Scott Living on another site... 1Stop Bedrooms had the exact same bed for less and with better delivery/setup service. Simon made sure I had everything necessary to set up my purchase, so no hiccups or delays from 1 Stop Bedrooms. To top if off they were fast, friendly and over $1K less than the competitor. I'm happy! -
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09/19/2021
Fraza44 on
ratingRaymond was very helpful, knowledgeable about my product and worked with me to get the best price. He has a very friendly demeaner which made it easier to work with him. I'm a returning customer and I'm happy to see that your company still value customer loyalty by providing us with very professional sale agents to work with and Raymond truly fits the mold of a professional. He even laughed at my corny jokes. We had a long conversation about the product I was interested in and by the end of the discussion Raymond had convinced me to go ahead and purchased it. He could of probably sold me second unit but could not get the price down to my budget for two. -
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09/15/2021
EagerAngelfish-53332 on
ratingSimon is very patient, knowledgeable, friendly and has a special quality that makes him perfect for his job. I would buy again from 1 Stop Bedroom because I am very happy with my purchase. Simon was very helpful in suggesting something that was just right for me. I will love my new bedroom when my furniture comes. I am very pleased with my purchase. Thank you Simon. -
A
09/10/2021
Anonymous on
ratingAfter receiving an email that my order had not yet been processed due to missing information, i called customer service to clear everything up. My customer service rep Jason was extremely helpful. He had all my info already pulled up and confirmed all the outstanding info still needed. The call was quick and I could tell he was committed to making sure my order was completed. Great experience! -
G
09/05/2021
GentleHamster-56535 on
ratingI spoke to a representative on the phone to put in an order for a sofa, loveseat, ottomon and dining table. I spoke to Ron or also goes by Raymond and he was fantastic! He went through the process very systematically but with personality! I felt as though all of my questions were answered and although this is my first association with 1 Stop Bedroom I think it will not be the last! -
P
09/02/2021
PreciousSwift-38462 on
ratingI was using 1stopbedroom twice last 12 month. Like furniture they sell, some of the furniture difficult to find anywhere else. Yes, I have some problem with my order , but costumer support help me to resolve all mine issue. Costumer service answering phone, reply on email and work out on resolution with me - that’s part I appreciate at most. Some problem like delay or damages is unavoidable , but if costumer support is “exist “ and work out with you - it’s best I can ask. Happy ! Will for sure use 1stopbedroom again. -
J
09/02/2021
JackieT31 on
ratingI called for the first time to this company and spoke with Sean #7067. It was the best furniture buying experience I have ever had. So simple and no sales pressure. Sean answered all my questions with ease and was very clear on what I could expect. If all things go as he says I will be recommending this to all of my family and friends. Thank You Sean for a wonderful, easy and enjoyable experience at buying furniture. -
R
09/02/2021
Robie4ever on
ratingI called 1StopBedrooms after searching… I called 1StopBedrooms after searching for three days online to order the Coaster Bunk Bed #7395. The Salesman named Kyle @ ext#7054 answered my call. He was very professional and assured me they could mail my order to me, said they do have one in stocks and he would try to get my order to me sooner than expected! Other companies had a wait time of eight to twelve weeks! I am so happy that I was able to order this particular bunk. I wanted one that would support teen/adult, size/weight family members visiting from out of town. The stair step ladder was important to me as well, seems easier for adults. It is for a bedroom that is also a craft/sewing room so the space is limited. Can't wait to get my order delivery! Thank you to Kyle @ ext #7054 for his expert help! -
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08/27/2021
ElatedElk-48279 on
ratingI am not very good with my computer so I called and Raymond halped me through all the possibilities of what was available for a particular line and the cost of each. I had to go over all the info and pictures with my mom and called Raymond again the next day to place an order. He was extrememly helpful and patient with me. I specifically asked for him when I called back.
Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.
We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.
Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.
What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.
