Testimonials | 1StopBedrooms
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Updated on 11/01/2024

Customer Reviews

Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.

Testimonials

We sincerely value our customers' feedback, and we use it to improve our business and maintain our high service standards. We strive to ensure that all of our reviews are positive and make every effort to provide all of our customers with positive experiences so you could shop with confidence, knowing you're in good hands.

1StopBedrooms

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nicholechoice on

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11/23/2015
It was such a pleasure to deal with Joseph. As a newlywed, I have very starry eyes, and I'm high on all of the loveliness I want to create in my new household, as woman of the house. This was a great deal for us. Though we are not local to the area, we were still able to manage to have some super cool and gorgeous bedroom, living room, and kitchen furniture shipped to us, and still save money. Will be shopping here again when we buy our summer home. Thanks, Joseph!!!!!!!
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michellegermany on

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11/22/2015
This year, I finally decided it was time to replace our bedroom set. I went to a few stores but nothing stood out to me. After searching online, I discovered 1 Stop Bedrooms and found something that would work great for my husband and I. The staff were very helpful to both of us. The bedroom set is just right and the price is reasonable. My husband and I were very impressed by the whole shopping experience. Now we have a quality bedroom set.
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MOQI on

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11/14/2015
This company not only offers great pricing on their product lines, but also the delivery time was much faster than I anticipated. There was a mistake at the warehouse, but the team at 1 Stop were quick to work with me to get the problem taken care of in a timely and mutually acceptable manner. I would not hesitate to do business with them again and highly recommend them to anyone. In fact, I think I will order my living room set tonight! :)
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CourtGs on

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10/26/2015
Initially I fell in love with this bedroom set on a difference site. It was pricey for the bedroom set alone, I don't even know what tax and shipping, deliver, assembly etc. would have been (we live on the third floor of an apartment building) but I was willing to do a little compromising and waiting to get that set. After doing a little more research however, I found the exact same bedroom set on 1 Stop Bedrooms for over $700 LESS, and more pieces were included in this set than the one I originally found elsewhere. I was so excited to find it for such a low price (thanks to your fall sales) I decided to just sign up for financing (6 months interest free) and buy it right then and there! I called customer service to help me sign up for financing and the gentleman I talked to was extremely helpful. He got me all signed up and we even completed my order over the phone. We also worked out the extra shipping costs because unfortunately free delivery isn't available in my state. So for my bedroom set, extra nightstand, extra shipping fee, & Platinum white glove delivery (for every single piece of furniture!) I'm still paying over $200 Less than I would have if I had bought the original set I found on a different site. Well worth a look. I couldn't be more satisfied. Thank you so much!! -Courtney G. Rapid City, SD
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Tessa48 on

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10/16/2015
I dread having to shop for furniture. The high-pressure sales tactics that a lot of them employ are just a big turn off for me. I really enjoyed my shopping experience here. The staff were super helpful, nice, and respectful. My questions were answered and asked. I didn't feel like they were hovering. I was able to browse as I needed and found what I wanted. The store is well organized and clean. The purchase process went smoothly, and I didn't have to worry about delivery or hidden charges. My furniture arrived in perfect condition. I couldn't have been happier that they made the process so easy.
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marcussteven on

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10/14/2015
I was badly in need for a new bedroom set and 1stop got it to me within 3 weeks. Joseph was my sales rep who was very knowledgeable and was able to answer all my questions. The price was unbelievably cheap for what I wanted. I got a nice bedroom set from here great quality and long lasting. It arrived to my house fast without any damages done. I was overall very happy and the prices they had online were unbeatable. I had all the help I needed when shopping on their site and I definitely will shop with them again.
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celitol on

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10/10/2015
Kevin did a wonderful job helping me pick out a bedroom and dining room set from Ashley furniture! Super easy to order, great selection, and came on time. I'm very satisfied and will order more furniture with them in the future! I would definitely recommend this site to someone looking for hassle free shopping. I easily found what I wanted and got it a a good price. My bedroom looks great and I stayed within my budget! I loved being able to buy all of my bedroom pieces from one site, it was way easier than trying to use multiple sites or go from store to store.
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JohnnieJJL on

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09/09/2015
1 Stop Bedrooms has been a lifesaver for my family! We have been looking forever to find the best bedroom set and we finally did. The large selection gave us a lot of options to choose from, and the customer service made us feel like they really cared. We also love the "white glove" delivery and the attention to detail in making sure that our furniture arrived on time and was delivered with care.
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MattStrong on

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09/09/2015
The staff were very helpful, as was the salesman who came out to do initial measuring. Kevin who did later measuring was also very helpful and friendly. The delivery men were extremely careful and professional, and the fitter worked very hard throughout the whole day to complete the work, and was also courteous and friendly. When we dealt with phone staff they were clear to understand and helpful and returned calls when promised. My wife and I are very pleased with the wardrobe now it is completed.
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FaithPedersen on

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09/01/2015
I am very pleased with the service I received, and my furniture I ordered. I have now found my new place to shop, and can do it very quick and easy on line. Thank you guys for everything. The prices are great, the people who helped take my order were very polite and helpful, I received my furniture in a timely fashion, undamaged and beautiful. I could not be more satisfied. Again, thank you, and I will be back to buy more.
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Emilie7676 on

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08/31/2015
The outdoor set I purchased was good quality with a very unique style. I haven't seen tables like this since I was in Europe. It was a unique, modern style and delivery was also reasonable and prompt. I have bought lower quality from other sellers and wasn't as happy. This table will last a century and matches my home's architecture. I will also add that James was helpful in showing me my dream table. Thanks James!
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goverberg on

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08/16/2015
Just ordered my Coaster Sandy Beach bedroom set. I did have a couple questions and went into the live chat. The agent that assisted me, Joseph, was such a big help and answered my questions before checking out and actually helped with my questions upon checking out. I am assured that my delivery and set will go just as smoothly!
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divaofsongs on

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07/08/2015
I rarely take the time to do reviews online but I had such a great experience that I wanted to give a review for this company. I was worried about ordering online from an out of state company but the savings from not having to pay taxes or delivery was substantial enough that I went for it, and I am so glad I did. I bought the Coal Creek Mansion bedroom set and got all the extras to go with it. The quality was great and their prices were already good but then on top of that they had a sale going on, so I received an additional 6% off, plus free delivery and no taxes, so all together I saved almost $300 over the cost if I had bought it locally. They also gave me 12 months interest free with my existing Synchrony Furniture card. They quoted me 3-4 weeks but I had it in a little over 2 weeks. I am a very cautious person and no matter how many good reviews I read, I was still worried because I had never heard of them before I found them on Google. I am just so glad I took the chance because I got the furniture I wanted at a great price and was able to finance it. The only place that could even compete locally did not accept my Synchrony card, so it was a great choice for me. Depending on where you got your card from, you can use an existing Synhrony Financial card for payment of your order. They also offer financing if you don't have a card. My sales rep, Valerie, was so wonderful and she took great care of me from start to finish. I did have an issue at the time of delivery but it was resolved immediately and for me that speaks volumes of a company. It is not the perfect transactions that speak to the integrity of a company but how they handle issues. I called them and they immediately rectified the situation. I could not be more pleased and I plan to buy my living room outfit from them in a couple of weeks. I highly recommend this company and encourage you to buy with confidence. I called them at their toll-free number before I placed my order, just to give me that added peace of mind.
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sherrie_heiser on

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06/25/2015
I had placed an order for a new bedroom suit through this company, They were very professional and courteous and I am so in love with my new set. I loved that i could find everything i was looking for to furnish my bed room in my new home, Not to mention how gorgeous it looked when it arrived in my home. thank you so much and i couldn't be more happy. Your company is truly amazing and you are very helpful. I will be recommending you to all my friends.
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jeffmoody23 on

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06/22/2015
I just moved into my new apartment and needed new furniture, so I searched around and found Payless furniture. I ordered a couple chairs and a bedroom set for my house and the prices were really fair. I got a good discount for spending a certain amount and that really saved me some money. I loved the way everything looked just as pictured and the furniture went perfect with my bedroom. I will definitely order from there again when its time to work on my office.
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Marshcole on

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06/22/2015
I needed a few extra things for my son bedroom and I found this store I was happy. They have really nice kids furniture for cheap, I ordered him a chair and table set plus an extra bed for his room. I got a lot of help with picking his furniture out and everything was shipped on time. The quality of the sets were in good condition and you can tell they will last long. Great store
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Deon218 on

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06/16/2015
Me and my wife recently moved into our new home. We bought a bedroom set on 4/17/2015 and it is super elegant.The cabinets and the dressers have a great finish to them, and we enjoy the super soft mattress that helps me sleep like a baby. I've had quite a few bedrooms sets in my day and this bedroom set far exceeds all of them when it comes to quality style luxurious bedding to a whole new level. Great furniture even better price I would recommend it to everybody looking for luxurious decor for the home.
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maritzasjewels on

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06/03/2015
To whom it may concern, I purchased a bedroom set from your company exquisite youth bedroom set, and I noticed that the arch mirror was broken and I called the company immediately and a young man named Joseph was impeccable. He took care of me immediately and is going to send a new mirror to me as soon as possible. Just want to take the time to say thank you so very much for your services. Maritza Lasher
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ryebread2000 on

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04/22/2015
I just finished up ordering a dresser from 1 Stop Bedrooms and have been incredibly pleased with the customer service! Michelle has been a Godsend while hunting for the perfect piece of furniture for my bedroom! I thought I would lose my mind searching but she helped me figure out what was right for my needs and the space I have and I couldn't be happier! Looking forward to getting my dresser! Thanks Michelle!!
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AndyLarkin on

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04/12/2015
I came here to get a bedroom set in February. Honestly, I had never given a whole bedroom set much thought, in my old place I just had a bed and dressers a friend gave me. I wanted to have something that looked nice together though. This place was just what I was looking for. They had a nice, diverse selection of bedroom sets as far as colors, and styles. They were all offered at a much more affordable rate than I was anticipating, and I was later told by friends it was a great rate. I ended up getting the North Shore Bedroom set. On top of the quality purchase, I received friendly, helpful customer service that I appreciated. If you need a good bedroom set or any other piece of quality furniture I'd definitely recommend.
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emmadaly11 on

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04/12/2015
When I relocated from Boston to Los Angeles I needed all new furniture for my new apartment so I purchased online so I wouldn't have to deal with moving things myself. After purchasing a few items with the help of Anthony I received an email with an offer to enter a weekly raffle for a free bedroom set and 2 weeks later I WON! I couldn't be happier with the service and products I received from 1StopBedrooms.
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kaprina on

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04/10/2015
1stopbedrooms is the place to order good quality bedroom furniture and highly recommended! The online service is friendly and offer great deals! The white glove delivery is free and products came in perfect condition. Even though there was a mix up in one product delivered, mistakes happen and after speaking to Jeff, he took care of the manner quickly and friendly, I know I will be making my future purchases with 1stopbedrooms!
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Tygraham on

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04/01/2015
Best service!! I have great experience with this furniture store. They have helped me furnished my bedroom and living room. The prices were great and cheapest of all of the stores in the city. I ordered a bedroom set. The bed, boxspring, rails, and headboard. And an Dresser. Two mirrors. A nightstand and a chest for my bedroom. The delivery was quick and speedy. I will continue to buy from this location in the future.
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vds.quinonesr on

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03/27/2015
OneStop Bedrooms made my family a lot happier. We live in a small apartment in the projects, and space is very limited… so we had to figure out how to accommodate two sisters in one room. Fortunately, they were there to help and give recommendations as to what we needed to comfortably accommodate our two little girls in a single bedroom, while leaving them space to play. Thanks gusys!
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babsjide007 on

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03/26/2015
Before purchasing bedroom furniture at 1stopbedrooms, I was worried about a lot of things. Getting furniture for a decent price and of great quality. My experience with 1stopbedrooms has been really positive, I was able to spend right within my budget and get the quality i want. In addition, the customer support service was very helpful and you can tell they really care about their customers.
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whereismymind81 on

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03/13/2015
I started shopping online instead of going to a department store where they would not give me a price until I came in. I then found a store online and it was 1 Stop Bedrooms. It had the lowest price and they were even able to help me out a little bit more with the price. Marlene was the one that helped me and she was very helpful and professional on the phone and online chat! Thanks for making it painless.
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jadeddd on

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03/04/2015
Beautiful quality furniture at a deep discount. I had to call to modify the order because we chose to change our mind and buy different nightstands and the customer service was always perfect and very quick. Furniture arrived on time and the delivery men were exceptionally helpful. The furniture was packaged very well and took some time to unpack. Despite the packaging, there was a very, very small chip in one of the dresser drawers. 1Stop immediately offered to replace the whole drawer, no haggling involved. We are very pleased with the customer service and the quality of the furniture and will definitely shop there again.
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mark_renehan on

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12/29/2014
My fiance' and I recently bought a house and it was my job to buy the bedroom set while she bought the bed itself. We were initially looking at big name retailers until we fell in love with the Ashley Timberline series. When I found the series the first thing I decided to look for was for a cheaper price. I found that cheaper price at 1stopbedrooms.com. I was able to save about half the retail value of the whole set while getting the underbed storage (2) and a light set. The set was as described, even if I didn't initially read the description and had to add more to the order. When there was an issue with the delivery not being complete I was taken care of by their world class service in their employee Jeff. I would recommend 1 stop to anyone who is looking to buy a bedroom set and wanting to save money.
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Rachel2390 on

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11/10/2014
Searching for a bedroom set was such a long process, and all we could find were either cheap products that were poor quality or really nice sets that cost a fortune. Being newly married, we couldn't afford to pay a big price for a furniture set, but we also didn't want to invest our money in cheap products that won't last very long. I happened to come across this site for these sets, and was really pleased with the price and quality of what we would get. Not only are the products made of quality materials, but they fit within our price range--not to mention they look amazing! They are just the style and colors we were looking for in our bedroom set at a very reasonable price. Customer service is also great about being quick and thorough in answering all my questions. I would definitely recommend this to anyone and will likely be using this to order our guest bedroom set as well.
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misslisababyrawr on

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11/08/2014
I just LOVE my bed! I just moved into my new home with my husband and we were looking for a big bed that matched the wall color and our carpet and we went with the Martini Suite Poster Bedroom Set. First of all, I'd love to say that their service was completely amazing! I had questions to ensure that I was getting exactly what I asked for and to make sure that I was purchasing a quality product. They did not let me down, not to mention, they delivered on time! After everything was set up, we put the mattress on, tried it out, and it was the most comfortable experience ever. We are so excited! My room is complete with our new bed set, and the colors complement each other. I'm so happy!

Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.

We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.

Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.

What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.