Customer Reviews
Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.
Updated on 12/14/2024
1StopBedrooms
94,088 Reviews- 1716 Coney Island Ave Brooklyn, NY 11230
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1716 Coney Island Ave Brooklyn, NY 11230
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Call business
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https://www.1stopbedrooms.com
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Furniture | Decor
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Open now
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - See more business info
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05/13/2024
Thomas B on
ratingI tried to order online, but for some reason the program wouldn't accept my credit card. I tried two more times to enter it to be sure I hadn't mis-typed something, but still no luck. So I called the number and in less than 10 minutes the agent had gotten my order placed for me. Now I think that he created an account for me, which I never do and will cancel once my order has been delivered. I probably should have told the agent not to create an account for me, but it didn't occur to me until after I'd hung up. And I'll probably start getting mailings, which I hate, so I'll have to call and get them to remove my name from the mailing list. But the ordering process was very smooth and fast. -
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05/07/2024
Moshe L on
ratingEverything has gone very smoothly with 1 Stop Bedrooms. They had THE BEST prices when compared to other stores - made it easy to choose them. In addition to that, the communication throughout the order and shipping process has been top notch.The website is great, easy to navigate and has many photos and reviews. You call the number and you are connected to a live person with any questions you need answered. I will definitely be ordering more in the future from 1StopBedrooms. -
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05/06/2024
Andrew T on
ratingWe are extremely happy with the purchase and I would highly recommend! If you can be patient and don't need something immediately it is well worth it. We went to Ashley Furniture and found the perfect couch but the price was way too much. I typed in the part number of the couch online and found it on 1stopbedrooms for half the price. I looked at reviews and looked into the company and it had good reviews so we ordered it. It took a while to get the couch but it was from delays from the manufacturer and 1stopbedrooms had the tracking number and gave us updates through the entire process. When it arrived it was exactly what we wanted and the delivery was professional and on time. -
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05/05/2024
Marianne N on
ratingWe live in a very rural area. I was surprised we could get a sofa shipped here. I ordered but got a text the next day saying I needed to call. The customer service rep was amazing. He explained we would need to pay a shipping fee and walked me through the process, making sure the sofa would be ready to ship ASAP. Great experience. Thank you! -
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05/05/2024
Candy W on
ratingWas easy to order shipping didn't take to long and any questions I had they were able to answer quickly so far everything is great now I am just waiting on my furniture to be delivered in less than 24 hours I was assured that if anything was damaged they would replace or refund it and the best thing I can say is they keep you up to date with confirmations of the whole process with emails and text -
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05/05/2024
Sandra T on
ratingReally exceptional experience with 1stopbedroom customer support. I entered the delivery address incorrectly, and received an email that I needed to verify the order over the phone. When I called on Saturday, I was told that I would need to call back on Monday during regular business hours, and they followed up with email and text with information about when to call. On Sunday, I received a call back and was able to verify the order. I really appreciate Anthony going above and beyond for customer service -
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05/04/2024
Rodriquez W on
ratingI have been looking for a dining set for a few months and found one on Ashley Furniture but they were just asking to much for the setup I wanted ... today I came across 1StoBedrooms and found the same dining set ... after reading a bunch of reviews from 2024 and 2023 I felt comfortable enough to make the purchase, the ordering process was easy online, now waiting for delivery and setup. Hopefully I wont have a long waiting period and don't receive any messages about the furniture has been disconnected. -
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05/03/2024
Karmen D on
ratingI have been looking for these night stands for a couple of years now, ie, Farmhouse Country to go with My Colorado Home. By chance I came across your website a week ago tomorrow. They are exactly what I had envisioned for our bedroom, and the fact that the price was great and the look perfect, in addition they came assembled! My husband is 80 and doesn't really like assemble furniture and gets grumpy doing this. In addition my purchase arrived in Colorado within 5 days in very nice packaging. The work my husband had to do, was place the bottom piece on each one. We are both really happy, and I have my eye on the matching dresser. I have already shared your information with my friend and neighbor, she is looking for two full bedroom sets, together we looked on your website! Thank you for such excellent and prompt service! I am your Grateful Customer! Karmen Dopslaff -
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05/03/2024
Kimmie L on
ratingI was so nervous to make this big purchase today on a couch and recliner but from the minute that Raymond from 1 stop furniture answered the phone he put me at ease right away. He made sure all the special notation for delivery was put in for me and he made the whole order up for me, and answered all my questions about the furniture itself so yeah it was a great purchase and I recommend using 1-stop bedroom. Also they have the best prices too. I haven't received my furniture obviously yet but I will post again when I receive my furniture. Go 1-stop bedroom. -
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05/02/2024
Errol W on
ratingI had order a dining table set from another company and delivery was late. When the item finally arrived it was damaged before it even left the truck. I found the same item on 1 Stop at an even more discounted price, made the purchase delivery was on time and we informed of the status throughout order, shipment and delivery. 1 stop is my go to for home furnishing and we enjoyed the experience we order a beautiful living room set. Thanks 1 Stop for having a wide selection of furnishings and providing a pleasant experience! -
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05/02/2024
Grady W on
ratingOnline purchase was easy. Price saved me $600 compared to Ashley Home store. Follow-up call from 1stopbedrooms was friendly and helpful. It can take a while to receive your item. Ours took about 5 weeks. The delivery service is less than ideal. Manko delivery truck broke down on the day of our delivery which is understandable. However, I got no phone call or text to inform me so I stayed home all day for nothing. Calls to Manko were diverted to voicemail and even with messages left I got no reply. The next day I called to inquire what happened and got basically a run-around non answer. Operator said she texted me but did NOT. So, 5 stars for 1stopbedrooms, 1 star for Manko. -
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05/02/2024
Kellie A on
ratingWe were looking for a very specific type of living room set. We found it locally, but they only had their display model. We decided to look online and found it way cheaper with 1 stop bedrooms. I was a little nervous ordering from someone I had never heard of before. We decided to go for it. We ordered couch, loveseat and a chair and a half. We purchased all 3 for the same price as 2 pieces locally. With FREE shipping! We were told it would take 6- 8 weeks to receive our furniture, it took exactly 1 month. Everyone I have talked to at 1 Stop Bedrooms has been extremely courteous and knowledgeable. I would highly recommend them! I know we will look at them first next time we ate looking for furniture! -
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04/30/2024
Tiffany G on
ratingI was skeptical about shopping for online furniture, but 1StopBedrooms eased by concerns and provided excellent customer service and an excellent quality living room set! I'm so happy that this company came across my search and was my choice in my quest for modern living, excellent customer service, and quality products! Don't hesitate or put off purchasing furniture from this company; you will not be disappointed! -
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04/29/2024
Samantha W on
ratingThe products I was looking for were easy to find. There were a variety of products that I was looking for, and they had every item on my list. The ordering process was easy to navigate. The customer service was amazing! It was refreshing to speak with someone who was knowledgeable about the products offered and the process from ordering to shipping. I have not received my products as of yet, but I will definitely use again in the future and will recommend to others. -
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04/29/2024
Samantha W on
ratingI saw a couch that looked amazing, but was unable to purchase it in full. After looking online, I found the exact couch with 1stopbedrooms. Not only was it the exact same, it was more affordable and I was able to set up a payment plan for it! Delivery was quick and they placed it right in my living room. I am so thrilled with my early Mother's Day gift to myself! Will definitely buy more from 1StopBedrooms in the future. -
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04/27/2024
Seth A on
ratingSo we picked our sofa out at an Ashley Furniture store. BUT! They wanted $260 to deliver it, plus they messed up our pricing quote. So we wound up looking for the same sofa online. We found it in 2 places. The one offering the lowest price on the sofa itself wanted around $400 to ship it to us. 1StopBedrooms was offering it at a slightly higher price than the online competition (but it was still several hundred dollars less than what Ashley wanted in the store) and the shipping through 1StopBedrooms was around $50. So we went with them. It got here in a week. It looks just like the picture. The delivery was excellent and I could not recommend this company more. I was a little worried after I googled for reviews online and saw some negative ones - I didn't need to worry at all though. Very smooth purchase, very satisfied. I would do business with them again. -
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04/26/2024
Kathleen B on
ratingI had a great experience purchasing our Lubec 6-piece modular sectional. It's beautiful and we love it! It arrived on time however the console was damaged. The process to rectify the damage was easy. They were very accommodating to what we wanted. Yana from the claim team was amazing. Walked me through the process and made sure we were happy. The delivery team was great. I would definingly recommend purchasing from 1stopbedroom. -
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04/26/2024
Monique G on
ratingWe were thrilled to find the exact couch we had been eyeing at Ashley's for a better price at 1stopbedrooms! The 2-piece Nex-Gen recliner couch set had stolen our hearts, but we were hesitant to take the plunge. However, once we discovered 1stopbedrooms' website, we knew we could save big and get the set we loved. I'll admit, I had some anxiety about ordering from a new site, especially for a large purchase. But after reading the reviews and speaking with a helpful representative, my concerns were alleviated. I'm now eagerly awaiting delivery and can't wait to see our new setup come together! -
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04/26/2024
Katie G on
ratingI was shopping online for the perfect hallway table. I found what I wanted on another site but luckily I kept shopping to compare prices elsewhere. I found the exact same table at 1stop bedroom for over $300 less than the original site I found it on. I ordered and it arrived quickly. The assembly was super easy and the quality is fantastic. I'm thrilled with my purchase and savings! -
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04/25/2024
Matthew M on
ratingWe have ordered many times from 1stopbedrooms and we are always happy with our experience. Everything we have ordered (couches, dressers, and desks) come quickly and are great quality. The few times we had to call customer service (just to confirm payment methods) the service was top notch. Everyone is quick and knowledgeable. This is our one stop for furniture time and time again. You will not be disappointed! -
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04/24/2024
Oscar P on
ratingWe are very happy with our purchase. Initially, we were a little worried that the furniture would take us a long time to build, but to our surprise, it was very easy. The quality of the furniture exceeded our expectations. The furniture was packaged very well, the best that I've ever seen. The furniture did take almost a month to arrive but it was worth the weight. -
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04/21/2024
Michelle C on
ratingFAST delivery! Just what I needed! I bought outdoor acacia barstools for our patio and tried to match our beachcrest patio set best as possible but when the arrived to cushions were not what I hoped for (shiny and too white). So I found the replacement cushions for my beachcrest set on 1stopbedrooms and replaced them. They look great! Will definetly be buying more from this company... the order arrived in only a few days. Fantastic! -
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04/19/2024
Latosha T on
ratingI had a wonderful experience with 1Stop. The customer service is amazing and they are very knowledgeable and friendly. I purchase with them a sofa that I love. I recommend them to anyone who is looking for great furniture. The delivery drivers should up on time and it went smoothly. I very rarely leave reviews, however, this is one business that is most deserving of one. -
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04/18/2024
Jessica H on
ratingI highly recommend this business. I was completely impressed with Raymond professionalism and customer service. After calling and speaking to Raymond he provided me with assistance with shopping on the website and went above and beyond to help me with additional options. Because of Raymond I did not purchase the set that I seen at bobs furniture, I decided to purchase at 1StopBedrooms. I had a very pleasant experience shopping online at [1StopBedrooms] only after services provided by [Raymond]. He was very understanding, patient, helpful and gave excellent customer service. Because of his services I will visit the online store again." Thank you Mr Raymond you are a wonderful person with great energy through the phone. -
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04/18/2024
Melony C on
ratingWe found the Next-Gen Durapella Power Sofa, Love Seat, and Recliner at our local Ashley Store. We fell in love with this set but it was a little over our budget. We started doing some research and found the same set at 1StopBedrooms for a few thousand dollars less. We ordered online on a Sunday and I was delivered the following Friday. It was free shipping, but we opted to pay for the in-house delivery and setup. I am beyond happy with my experience! -
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04/18/2024
Clifford M on
ratingI happen to stumble upon 1 Stop Bedrooms when I was searching for a table and chair set for our new home's kitchen area. Immediately after typing in the info, this table nook complete with bench and booth style seating came up. My wife was overjoyed because it is exactly the one she wanted that will fit perfectly in our kitchen corner. I am amazed at the quality they carry the wide selection of furniture and the website layout. And talking with them to confirm shipping information the representative was polite and generously courteous. I am so glad my search came to them first. -
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04/18/2024
Emma C on
ratingWe found this to be the cheapest place to purchase the couch we wanted, and we love it! The one thing that I did not notice when purchasing was how long the order would take to arrive via standard shipping. After reaching out to customer service, the shipping process was sped up & we received our order within 8 days! The communication about delivery was also great, after receiving a call the day of delivery they were at our doorstep within the promised 30 minutes! -
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04/17/2024
Kristine h on
ratingI received the coffee/cocktail table in perfect condition. It was very well packed. I managed to assemble it myself, using a little ingenuity, piling folded comforters on the upside-down table to help secure the bottom shelf while I added the bolts. I first placed a rod across the bottom of the tabletop to keep the weight off the drawers. The table is beautiful. It matches the end tables that were my mother's in the fifties, which I have used for the past 50 years. I was charmed when I read the tag that came with the table which said that this mid-century style was created for baby boomers. I am 72. I knew what I wanted, and this table was it. It was great to finally get the mess of mail and papers and pens off my coffee table, and into the spacious drawers. -
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04/17/2024
Dean A on
ratingI was nervous about ordering such a large purchase over the internet but It's been such a good experience! Everything was emailed as it was happening and when it was ready to be delivered I was promptly contacted and a date was set. They called to confirm the day before and the morning of delivery. I paid to have it set up and the 2 delivery gentleman were very pleasant and put everything together within an hour,removed all the trash and were on their way. I will definitely order from 1 Stop Bedrooms again! Thank you for making me a believer! -
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04/17/2024
Linda C on
ratingMy couch was delivered much earlier than expected and that was a nice surprise. The only problem I had wasy husband wasnt home when it was delivered and the men couldn't get it in the door and they didnt do things like take doors off the hinges. So...they left it sitting in the driveway and I'll have to wait for my husband to get home before I see the couch.
Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.
We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.
Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.
What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.
