Customer Reviews
Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.
Updated on 12/14/2024
1StopBedrooms
94,088 Reviews- 1716 Coney Island Ave Brooklyn, NY 11230
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1716 Coney Island Ave Brooklyn, NY 11230
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https://www.1stopbedrooms.com
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Furniture | Decor
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Open now
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - See more business info
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04/17/2024
Dionne B on
ratingThe furniture is very firm. We love it! It's exactly the color I was hoping for. It fits my family dynamic too! Then when we received it there were a couple of minor issues...but my CSR, Ashley is amazing! She solve every issue, her service was impeccable! I can't say enough good things about her! Next time I order something I am going to see if Ashley can help me! Yes, she is that great! Her director or manager should promote her to train all their agents! Best service ever! The delivery guys were great too! -
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04/17/2024
Eva B on
ratingI ordered my chair via phone with Joe R. He was great! And very helpful. The one thing that should be updated is "free delivery". I had to pay shipping/delivery. Granted I still received a good product at a fair price. The two young guys who delivered my chair did have some difficulty getting it through the doorway to the den. Perhaps they should consider removing the box before bringing the furniture in the house. I'm sure this is not my last purchase. -
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04/16/2024
James E on
ratingMy wife and I had been looking at a particular brand and model of furniture in furniture stores, so we knew the quality and comfort. We searched online for availability and the best pricing of this furniture. Our search lead us to the 1Stopbedrooms site. The pricing was unbelievable, we would save over two thousand dollars vs the furniture store prices we saw. We checked their reviews and we were confident enough to deal with them. The whole process went very smoothly. 1StopBedrooms kept us informed at each step of the way. The delivery company they use has very respectful and friendly personnel. They were clean quick and very good at explaining how and why they did every step that they did, from unloading the furniture to the furniture assembly. My wife and I are very pleased with the entire experience we have had with 1StopBedrooms. -
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04/15/2024
Tiffany T on
ratingI was very hesitant to order online, especially not being able to see it or sit on it in person. But the reviews and pictures I saw on this couch were amazing! Which helped me make my decision on purchasing this couch. I spoke to a representative about shipping details and all that I would need and what they offered,which was really helpful. My overall experience was really good with this company.10/10 I highly recommend. -
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04/12/2024
Kimberly W on
ratingOrdering from 1StopBedrooms was probably the best experience I have ever had buying furniture! I ordered the Rawcliffe 3pc sectional, and it is magnificent! The price for this Ashley Furniture product was cheaper by about $500.00 than getting it directly from Ashley! The Rawcliffe sectional is the most plush, comfortable and beautiful set I've ever seen! And delivery was made in just four days-yes, you read right-four days! I vehemently recommend 1StopBedrooms for an overwhelmingly awesome experience! Customer service was top notch and the white glove delivery was superb! Thanks so much for everything, and I will definitely be buying more products and sending others your way! -
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04/09/2024
Eddie M on
ratingThe Male worker was one of the best customers/merchant experience I have ever had he made no mistake about what his job is he also invited me to participate in a raffle to get a chance to winning even wished me luck Very Professional And very aggressive wit taking care of the customer he actually put the customer first ne was Grady to answer every question about my purchase also recommend the raffle so that give a person the attentiveness to participate in the drawing explain about how if u don't use the plan u get the money back for the insurance that u purchased if u don't have to file a claim in between the time frame of the contract I wanna say thank you for Employing the person that he.or she can be THAT WAS A GOOD EXPERIENCE FOR A PHONE CALL IT WAS JUST LIKE I WAS IN THE STORE BUT BETTER HE WOULD BE A GREAT FLOOR SELLMAN THANK EDDIE KEEP UP THAT GREAT ATTITUDE YOUNG MAN TO ME IM 65 AND IT NOT THAT EASY TO UNDERSTAND ALOT OF THE THINGS U GO THROUGH WIT AGE GOOD MAN TO HELP OUT THE ELDERLY THANK TO THIS STORE AND MANAGEMENT -
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04/08/2024
Annette P on
ratingThis Morning I had the pleasure of speaking with Raymond, in regards to placing an order. He was very polite, knowledgeable and professional. He answered all of concerns and questions, and just made the entire process in placing my order extremely easy. This was my very first time shopping and placing an order with 1Stopbedrooms. I highly recommend this company if you looking for affordable prices and great customer service! I will definitely be a return customer in the very near future. -
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04/03/2024
William N on
ratingI ordered the Heckman Wellington Estates Bed and was a little nervous ordering a bed without seeing it first. Well I just have to say this was above my expectations.The bed is GORGEOUS! Pictures do not do it justice. It is very well made and my only suggestion is to pay the extra to have them put it together due to fact it is very heavy and make sure to purchase the support system for it. The customer service I received from beginning to end with tracking my package was amazing! 1StopBedrooms you get 5 stars! -
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04/01/2024
Mona U on
ratingI have to say that 1StopBedrooms was amazing to deal with. Being an online furniture store I did hesitate at first but the online shopping experience was very easy because they had plenty of pictures with different angles to see clearly what I was purchasing. They also sent me text and emails to remind me when to expect my delivery. I have to say that there was no issues with the deliveries either by them changing the delivery dates on me like other online purchases and I bought from them 3 different times now! With the experience I had with them, I will be shopping with them often! As a designer, we want all of our online experiences to be as wonderful as 1StopBedrooms! Thank you again... -
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03/28/2024
Pamela P on
ratingI do a lot of shopping online. Thus looking for a specific chair and ottoman, I came across 1stopBedrooms and compared them with other retailers. Their price was quite a bit less, plus there was no delivery charges! Never shopped with them before, however the sale and delivery of my item went without a hitch. I will be using them again in the future-it was a win-win experience. UPDATE: We just went to put the legs on the chair and saw that the razor cutter used by the delivery person sliced the fabric on the chair and the fabric underneath the chair! I called 1stopbedtooms, they were closed, I will see how they handle this tomorrow when they reopen. -
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03/27/2024
Taylor V on
ratingI was skeptical to order anything at first because I had never heard of 1 stop bedrooms before but I took a chance and was very happy with my purchase! I ordered 5 rattan dining stools and they are literally the same as the pictures! The stools are really great quality and the price was very competitive! They arrived in a heavy duty box and very well protected! I am SO HAPPY with my purchase and would highly recommend! -
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03/22/2024
Victor R on
ratingI recently purchased a furniture from 1stopBedrooms, and I must say I'm thoroughly impressed. From the moment I entered their online showroom, I was amazed at their beautiful collection. I've heard their quality of furniture is exceptional, with each piece crafted with attention to detail and precision. Not only do their products look stunning, but they also feel sturdy and durable, promising years of use. What truly sets 1stopBedrooms apart is their exceptional customer service. From helping me choose the perfect pieces for my space to ensuring smooth delivery and setup, their team went above and beyond to make sure I was satisfied. Overall, I highly recommend 1stopBedrooms to anyone in search of high-quality furniture and top-notch service. I'll definitely be a returning customer for all my future furniture needs! -
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03/20/2024
Jana P on
ratingThe young man who helped me order my sectional sofa over the phone was super cool and helpful. I actually ordered online and put the wrong delivery address he noticed because my billing address was one number different so he hit me up and asked thank god or who knows what I would've done plus he hooked me up with a discount gave me free stain guard spray on my sofa for free i was literally on a strict budget but wanted this specific pretty expensive sofa i wanted all the extras like pillows and whatever but i was gonna go over my budget he made it work i love him for that still waiting for it to arrive im a bit annoyed with that but as long as it comes i will forever be thankful this place is awesome -
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03/09/2024
Sonya V on
ratingWe ordered our Chevanna platinum bedroom set on February 24, we got it delivered on March 9. We were informed throughout the whole process with emails or text messages. The delivery service was very well organized. We got it so quickly, it was professionally set up in our bedroom. We would always recommend 1Stopbedrooms. I would like to give you more details, but everything was so quick and so perfect. I just have nothing else to say but thank you 1stopbedrooms, a five star company! -
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03/06/2024
Torina D on
ratingI am extremely impressed with 1stopbedrooms services. It was extremely easy to order from their website and the information was readily available and clear. I was updated and informed often about the status of my order through email and then my delivery came much earlier than expected. The delivery men were kind, fast, careful with our large order, clean, accommodating, and informative! The couches are gorgeous high quality and they were about $600-$1100 cheaper than other companies that carried the same product! AMAZING! I as very impressed with the whole experience and will definitely be ordering from 1stopbedroom again! -
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03/06/2024
Will T on
ratingWife and I had just walked out on a deal at a large furniture depot. Had to deal with some Sleazy salesmen and hidden fees. This was such a an smoother process without the hidden fees! Morris was all too helpful when I had to verify our delivery location, as the billing address and delivery address were different. Such a smooth process and I WILL be recommending 1StopBedrooms to my friends and family. -
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03/06/2024
William K on
ratingThere were a few negative reviews on 1StopBedrooms so I was a tad reluctant but I'm glad I followed through with my order. I saved a bit on my purchase, 1StopBedrooms kept me informed about the shipping progress of my purchase and it arrived within the stated time period. The shippers arrived on time and were efficient at putting together the couch and chairs that I ordered. Overall a very good experience with 1StopBedrooms. -
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03/05/2024
Deandra N on
ratingMy first time using this company, I'm always a little apprehensive about big orders with a new company online. Great communication. Took a while to hear from them and not easy to reach a live person, but VERY SATISFIED so far. Once I reached them, the communication has been excellent, and I am expecting my furniture to be delivered next week. I will certainly use you all again! -
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03/04/2024
Eric v on
ratingI was very skeptical ordering the amount of furniture that I did from an online service. It was a lot of money spent, and speaking openly and direct, I could not have been happier with the entire experience through the final delivery to my residence. I saved a lot buying from 1stopbedrooms. I have been and still am a business owner for many years and reviews are our report cards.This is the first review that I personally have ever posted. I'm totally satisfied! 5 stars! -
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03/04/2024
Darren A on
ratingOKAY don't think one more second about this company, people and more. BUY BUY BUY! I recommend 100%. The cost was better than a in store retail chain, they carry top brand names and products. The customer service and support is amazing too. We got an Ashley Smoke (color) couch set. It is pristine, clean and exactly what was described and more. The delivery fee is manageable. $49.99 is affordable for a couch and even the $199 is too for delivery if getting a whole bedroom set. The savings on the product is worth the shipping. Once i get more funds together, we will be looking to replace our bed and 1stopBedrooms is the only place we will buy from here out. -
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03/03/2024
Anthony C on
ratingI must say that at first I was a Little skeptic about buying furniture on line, but now I can say it worked out fine. After ordering I was given a delivery date, but I was also having new floors installed in my home, so I called the company to see about delaying the delivery until the floors were finished. They worked right along with me and came up with a date once the floors was completed. I just received my living room furniture and so far I must say that I am delighted with my purchase! Delivery was really nice [white glove]. And just as they said the furniture was brought in, put together, and set up. This purchase experience from 1stopbedrooms was definitely a game changer for me. I would certainly without hesitation recommend them to my family, friends and anyone looking to purchase furniture. -
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02/29/2024
John K on
ratingThe two time calling Customer service, to get an update on my order, each representative on the phone was professional. I didn't have to be defer to a manager and every question I had was provided. There was nearly no wait time which I really appreciated. My furniture arrived as quoted and it's looks so beautiful. And consistently got updates on my order, huge plus. I will definitely order more furniture from them. -
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02/29/2024
Don B on
ratingA co-worked suggested we look at 1Stop after we purchased furniture at a competitor. We noticed far more choices at 1Stop but I was still hesitant. After calling and speaking to Codi, all those hesitations disappeared as he was extremely helpful and knowledgeable, and he helped us every step of the way. With sales excellence like Codi provided us, it's no wonder friends are recommending 1StopBedrooms... Thanks Codi...for all of the assistance with our purchase. -
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02/29/2024
Melle S on
ratingCan't say enough good things about one stop bedroom, and Morris the young man who helped me. After dealing with a different company that was a nightmare, it was refreshing to speak to someone who was professional, knowledgeable, helpful, and had a wonderful sense of humor. They take care of their customers and Morris is a wonderful rep For the company. It is hard to find someone who is that prepared and willing to help these days. Any future purchases will be with this company for sure. -
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02/28/2024
Kyle L on
ratingExtremely smooth shopping experience, great price on our Breakfast Nook set and they call to go over all the extra little details of delivery of our order. This is our 2nd large order from them and hopefully after we receive we will be just as happy as the 1st. Insurance prices on furniture peices are also the most reasonable I have seen at any furniture chain store...always covers 5 years! -
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02/18/2024
Donnie E on
ratingExcellent and thrilled to find the end table that I had been looking at elsewhere at a FAR lower price and free shipping - that ROCKS! The only part that was a bit difficult was the test at the end asking to click on "all the pictures that contain bicycles" as the pictures are VERY fuzzy and was not easy to answer. Other than that - great experience and hope to shop with you again soon. -
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02/18/2024
Janice F on
ratingPurchased 2 identical couches with recliners on both ends and fold down table in center. Am really pleased with them and the set up done by the delivery company. Have only had them 1 week but they are such a wonderful replacement for my former mismatched living room furniture. The time from ordering to delivery was 5 days and that is faster than most local furniture stores would do. -
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02/08/2024
Jane B on
ratingI found the coffee table I was looking for...I had purchased the matching end tables a few years ago, so I was happy to find the coffee table to complete the set. Price was the best I could find on line, and the free shipping was a bonus. Now we'll wait to see if the table arrives undamaged, in an acceptable amount of time. -
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02/04/2024
tahoedave10 on
ratingHad a lot of trouble trying to find a platform bed frame that satisfied our needs. After many hours going through numerous websites, I found this one. Within only a few minutes I found what we needed and in the size we wanted. Purchasing was a breeze, and the price was right! We will be upgrading some other furniture items soon, and I will start with 1StopBedroom. -
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02/04/2024
AvonBeachiscalling on
ratingOne of the great companies to shop with. The customer service representatives are excellent- very knowledgeable, friendly and helpful. Best prices and selection I have found between local stores or online including Amazon, Wayfair and Overstocks/Bed Bath and Beyond. Love the ability to build your own bedroom set with just the pieces I need. Fantastic!! Second time customer and I will be back for more for our rental property and home.
Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.
We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.
Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.
What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.
