Testimonials | 1StopBedrooms
877-958-9203
Updated on 10/31/2024

Customer Reviews

Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.

Testimonials

We sincerely value our customers' feedback, and we use it to improve our business and maintain our high service standards. We strive to ensure that all of our reviews are positive and make every effort to provide all of our customers with positive experiences so you could shop with confidence, knowing you're in good hands.

1StopBedrooms

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isabelbross on

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09/16/2023
I loved the selection of furniture & price. We went to a furniture store & asked if they could meet or beat the price? They said no, so we stuck w/ordering through 1stop. I love how detailed the descriptions are. I was looking for furniture that supported big people. Couldn't believe how fast it arrived; Ordered my set & it was delivered within 1 week. It's beautiful & extremely comfortable.
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DistinctLlama-28788 on

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09/15/2023
I've been eyeing this particular bed for a couple of years and have fallen in love with it over time. 1Stop Bedrooms was the website with the best price including delivery even though the bed is sold in nearby stores. 1Stop Bedrooms was recommended to me by my mother who have bought several items and stated that their service is excellent. Excellent service and accurate information will help this company to continue to thrive as it's hard to find decent service.
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HappyNightingale-60554 on

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09/15/2023
I was looking for a bedroom set, not only found what we were looking for but found it at a great price. Was able to customize my order and get the price I was looking for. Delivery was quick and made easy! It was delivered to my house on my timeline and was brought to the room of the house it was to be setup in, great service!!!!
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sofasurfer on

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09/15/2023
I am sitting in my comfy couch that was just delivered today. The ordering process was seamless and the website kept me updated with the status. I had to call with a question and the rep I spoke to was extremely friendly and even saved me some money as I had purchased a delivery option that I didn’t need. I’ll definitely be shopping with 1stopbedrooms again!
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jodi-15398 on

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09/15/2023
I was a bit worried about ordering from this website from all the negative reviews, but I’m must say I’m happy I did. I bought the Ashley dining set on September 8th and it was delivered on September 14th… that’s less than a week and the shipping was free. Also the dining set I bought was already a couple hundred dollars cheaper than the competitors. There’s also an option to finance with affirm so that helped me out a lot on not dishing out hundreds of dollars all at once. Whatever your needs I’m sure 1stopbedrooms will have what you’re looking for.
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stephenyfinnie on

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09/14/2023
I received a message to call back to verify my shipping and billing address. When I called the representative notified me of an item missing from my order that I may need to purchase. This was greatly appreciated as I would have been required to find it on my own and purchase separately. Thank you so much for the notification! Looking forward to receiving my item complete, and ready for set up.
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chrisjenfam on

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09/14/2023
I ordered a dining room set & bar stools, made by Ashley. The product arrived safely & in tact. There was a small concern that my billing address & delivery address did not match, so the company called me to verify - I appreciate that! Great customer service and I am not local, so the shipping had to be arranged as well. Pricing for both the merchandise and shipping were very competitive. Will definitely be shopping here again!
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BrendaMcNaughton on

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09/13/2023
When seeing the site for the first time, I was so excited to see so many items that I was actually looking for. The pricing also fell in line with my budget! I struck gold! If that wasn’t enough of a good thing, the customer communication has been outstanding after placing my first order. When called to verify my shipping address, the young man up sold me on my mattress, which was actually what I wanted anyways! Great find that one. I think his name was Charlie from New Jersey. Thanks 1stopbedrooms, can’t wait to shop for more!
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Verified S on

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09/12/2023
I personally went to a local store looking for a particular bedroom outfit advertised by their company website, and was informed the bedroom set was discontinued, even though the website did not state that and I went to their store for nothing. Then, I searched for the exact bedroom set on line and found it at One Stop Bedrooms! It was made by the same store's manufacturer where I had been told it was no longer available. So pleased I was able o purchase it from One Stop.
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GentleOtter-72277 on

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09/09/2023
First of all I found the chairs and couch I wanted at the local Ashley furniture store. Without searching for a cheaper price which is something I usually do, I impulsively ordered from the Ashley store with a total of around $4500. When looking at my receipt I saw that the wrong couch was ordered in order to inflate the price so I promptly canceled that order and then my online search began. I found the same chairs and couch from another vendor in Slidell Louisiana. I saw no other price that could beat theirs the only catch was I had to pick it up, they would not deliver to my area. Slidell Louisiana was about a 2 Hour Drive from my house. We got the call to come pick up my furniture and I hired some friends to go help me pick it up. When we arrived in Slidell at the furniture store we discovered that the couch I had ordered was busted on the corner, Bad enough that I’ve decided to get a full refund on the couch but we took the chairs home. So, my online search continued. I found one stop bedrooms and they had the same couch and chairs for a slightly higher price but worth it because I could have my couch delivered straight to my door with no hassles. I paid extra for them to place inside my house and that is exactly what they did with no further services. The couch came wrapped in plastic and very secure. I signed the delivery and they were off to their next destination. We unpacked the couch and made sure there was no damage in which there was one scuff mark but that’s on the back and we had no worries about it. Everything on the couch works correctly. It is the same exact couch that I picked out from Ashley furniture and I am very pleased with my purchase and the price was just right. I ended up paying a little over half of what the Ashley store locally was going to charge me for the same exact furniture. We got several updated emails about our order and shipment and once the local delivery company received my shipment they continue to communicate with me about scheduling delivery. Everything went smoothly and the delivery was a little later then the schedule delivery window 12 PM to 4 PM, it arrived around 6:30 PM. In which the delivery company communicated that they were running late, so no worries as long as we were updated to that fact. I am a very satisfied customer.
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FineDuck-32100 on

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09/08/2023
I've been looking for a new bed for the past year. I've searched locally and online and only found your site a month ago. You have the best selection hands down! No one can beat the quality or your prices. My bed was delivered this morning and I am sitting on it now. I couldn't be happier. It is exactly what I wanted and more. I will be looking to you guys when I make any purchases in the future. I'm not being paid for my comments and this is my honest opinion. I LOVE MY NEW BED!!! It is so beautiful and amazing quality! It was packaged with care. I am beyond ecstatic! Thank you so much!!
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PerfectDog-42161 on

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09/07/2023
The pricing and website are great for an online merchant. We had a bit of a hiccup once we placed the order, but Simon came to the rescue and was the man to make it happen. We were directed to Simon when we called in with our issue and he went out of his way to make sure everything was right to the N'th degree. A great website can be brought down by poor customer service, and he made sure that 1 Stop Bedrooms stays at the top. Simon is extension 7057 if anyone would like to call and order directly through him. Thank you Simon!
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GracefulSpider-126 on

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09/06/2023
Charlie was wonderful to work with when purchasing our two new electric love seats that we now require due to medical reasons. We are on a limited income and appreciated all that was done to assist with our order as our daughter has used 1Stopbedroom a few times before & encouraged us to purchase thru them. Great service & professionalism. Good quality products...strongly recommend!!!!!
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Harry H on

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08/08/2023
This was my first time shopping at 1 stop bedrooms and it was extremely friendly to use. I also found the item I was looking for and it will shipped in about 2 days! I'm very excited indeed! I definitely will tell my friends and do more shopping on there site! Thank You, 1 shop bedrooms! Harry H Portland, OR
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Carlos A on

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07/30/2023
I spent the whole day researching for a twin hybrid 8" high, 38" wide mattress. I was just about to settle for a mattress that was not hybrid It was midnight and I remembered that when I bought my bedroom set I'd saved about $500 compared to what I was about to pay at a local furniture store. Sure enough, I found exactly what I wanted and at a 55% discount. Happy customer!
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QuaintSwan-70706 on

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07/16/2023
I had water damage occur in my living room that left my present couch is damaged. I took months to research and find the best couch online as the ones in my stores did not fit my style. I looked at several websites in regards to my purchase to look for durability as well as someone with excellent customer service. 1stop bedrooms reassure me that I was getting quality customer service and product. I was able to purchase these products independently while my husband is away at sea. Thank you.
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CleanDove-71225 on

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07/10/2023
This is a heavy and very sturdy desk. It's made of wood not particle board. It arrived in a large well-packed box--getting it out of the box was more of a challenge than putting it together. All you have to do is attach the 4 legs with 2 long screws and washers for each leg and attach the drawer knobs--easy, I did it myself. You will need help moving the desk to your desired location. I plan to put felt sliders under the legs for easy moving and to not mar my wood floors. The desk looks classy and is just as shown on the pictures. The drawers glide smoothly. It arrived within a week of placing the order. I'm not only happy with my purchase, I feel this desk is a very good value for the money.
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ElegantHawk-42744 on

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07/06/2023
We ordered a memory foam mattress for a great price particularly compared to the Ashley furniture store. It ended up being backordered so while we didn't get it when anticipated, our customer service representative, Vera kept me informed as much as she could even taking the time to call regarding my concerns. She went so far as to have the mattress shipped fedex when it's original shipping method was going to be USPS ground. The mattress itself is everything we wanted and makes our camping trips that much more restful and relaxing. Thank you ibedrooms!
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Heather44 on

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07/01/2023
I saved 50% on the bedroom set I purchased which is amazing. The shipping was fast and the delivery company brought the boxes in and placed them where they were told. Overall experience is 5 stars. I have not gotten the bedroom set unpacked yet because I haven't moved to my new house yet but will do another review on the bedroom set when I get it setup.
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Barbara A on

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06/23/2023
I was very pleased with the website. Very user friendly. We had actually gone to an Ashley showroom and were able To try out the chair before purchasing what made us more comfortable about purchasing on line. But The site provided multiple views of the item and a very detailed description. It was very easy to navigate through the purchase options. We have not received the chair yet, so cannot comment on the quality of the chair after delivery.
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HelpfulPenguin-9930 on

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06/21/2023
We had our beautiful dining room set delivered and set up with white glove delivery. Everything was fantastic and the set is exactly what we saw online and wanted. When I cleaned the table off after set up I did notice a couple minor scuffs or chips in the varnish on one side. I contacted 1Stop’s customer service/claims department right away and got a phone call back from the lovely Robin shortly after. She was so helpful and went above and beyond to liaise with the manufacturer and reach a solution for us. Really reputable company with really friendly, helpful people working with them. Definitely recommend!
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Sheron K on

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06/16/2023
This is my first time using your services and I pray the chairs are what they are supposed to be as I have the dining set, just needed these two chairs to complete the set but they are not on sale at Ashley. I had not heard of your website until now. I am also missing the chest of drawers. If this purchase works out and I don't have to return the merchandise, you have a new customer. Easy peas! Thank you!
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Marla W on

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06/16/2023
I found all the info I needed and was able to order, without having to also call... (sales tax & shipping cost and shipping date) The free shipping is amazing! AND The price of the chair I wanted was marked 18% off and I was given a coupon code to get another 15% off! The chair was originally marked $2353.50 on your site. Eighteen percent off made it $1929 - which was about the same price I found this chair at a half dozen other sites. With another 15% off, it comes to $1640 before tax. That's outstanding! And my order info states the chair will be shipped out by July 11th, most places I called gave me a delivery arrival between July 15 and Aug 28; the only sooner delivery date (for late June) would have ran me $2321. Website was easy to navigate and clear/concise. Thank you
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Lisa1564 on

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06/15/2023
I had a pleasant phone call with a representative of 1Stop named Koby (sorry if I spelled the name wrong). In today’s world where people don’t want to work, he was pleasant and shared options with me to make sure I had everything I need for my purchase. I would have been upset if I didn’t order everything. He also saved me some money on the delivery. Koby knows what he is doing…he’s a keeper!
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BlueTurtle-47535 on

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06/10/2023
I bought a Bolanburg table and chairs at a local store in Florida. I realized that the counter height stools that I had did not match so I searched the web. The website that offered the best price was 1StopBedrooms. Their website was easy to use and there were no hidden costs. My stools arrived in 5 days- they were easy to put together, the quality was great and they match my table perfectly. I looked up my table and chairs on their website and I would have saved over $400.00 had I known about 1StopBedtooms. I will be viewing their website prior to ordering any other furniture and will definitely recommend it to my friends/family.
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waynelee-11875 on

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06/07/2023
Had so many questions. The sales rep walked me through everything, talked to me about the benefits of one over another. Made sure I had everything I needed. And got me everything I needed for the future to track this, from account set-up to making sure I saw the order #, verified all correct. Don’t see this kind of actual support these days, they knew the products vs. reading from their website. Looking forward to my next purchase with them!
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PlainFrog-98509 on

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05/21/2023
I was pleasantly surprised with how fast the shipping process was and the delivery was so simple, it was pouring the rain and the guy just tossed our dresser over his shoulder and set it down right inside our door. We tore the box open and only had to assemble the legs. Couldn’t ask for anything more simple. Thank you! Will definitely be purchasing from you all again!
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PuzzledBobcat-76623 on

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05/18/2023
Was wanting to switch out a desk that was ordered a week ago for a lateral file cabinet with hutch. Initially, had a little trouble explaining that I wanted to modify/change my order but was transferred to speak with "Charlie" who promptly located my order and a previous order from a few months ago. He promptly and efficiently and politely assisted me and switched out my order. Was very appreciative that he made it so uncomplicated. Love the Allyson Park collection of home office furniture and will definitely shop 1StopBedrooms again! Thank you Charlie!
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PerfectBadger-8984 on

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05/17/2023
I spoke with Steven and about my concern and he resolved it within a second. He listen to me and he put himself into my shoes and to be honest I didn’t get what I called for because I wasn’t qualified for that offer but he gave me alternatives and I leave very satisfied. Very excellent customer service and people person. Great job Steven
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ProudAngelfish-14325 on

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05/10/2023
I just bought a leather loveseat sofa for a very competitive price. Lots of choices so i called in to get help and talked to Kobi who did a wonderful job of helping me find the best fit for my needs. He saved me a ton of time. He knew the products very well, did an excellant job at answering all my questions and pointing me to products that fit what i was looking for. He was very quick to process the order when i made a selection. Very impressed with the website, the prices, and the phone support from Kobi.
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Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.

We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.

Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.

What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.