Large Items (Large Parcel)
We want to ensure your order is delivered to you in perfect condition quickly and efficiently.
Items that are too large, fragile or heavy to ship with UPS / FedEx will ship with large parcel carriers who specialize in furniture delivery. We automatically select the best team of carriers for your delivery. Your order will be carefully and professional handled from start to finish making sure it arrives to you safe and sound.
The Delivery Process:
- Choose a delivery option for your larger item at checkout. Available shipping options may vary depending on the item. All options will be displayed at checkout. You can learn more about our Large Item delivery options here.
- Your order is shipped from the warehouse. We'll send you an email as soon as your order is in transit.
- Your order is delivered to a Local White Glove Delivery Carrier. Your order is professionally transported with care by a Large Parcel carrier to a White Glove Delivery Carrier in your local area that specializes in professional residential furniture delivery and assembly.
- Schedule a delivery appointment. Upon receiving your order, the Local White Glove Delivery Carrier will contact you to schedule a delivery appointment.
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On your scheduled delivery day, our experienced delivery team will deliver your new furniture.
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On your scheduled delivery day, our experienced delivery team will deliver your new furniture.
Large Parcel Delivery Service Options:
Outside Drop Off
Scheduled delivery to the outside entrance of your home or building at the ground level.
In Home Drop Off
Scheduled delivery to the immediate entryway inside your home.
Room of Choice Delivery
Scheduled delivery to your room of choice on any floor.
White Glove Delivery
Room of Choice + Full Assembly & Packaging Removal.
Transit time for Large Parcel orders is approximately 2-4 weeks. For more information on our large item Delivery Options Click Here.
*Remote delivery locations may be subject to additional fees.